Director of Engineering

Trust is everything for financial institutions, but it gets harder to earn as customer expectations rise and fraud keeps evolving. At Casap, we’re on a mission to deliver outcomes that were once out of reach, building a future where fraud is rare and trust is a given.

We started with disputes, some of the highest-stakes work financial institutions can’t afford to get wrong, and have expanded the same approach across fraud, collections, claims and more. Today, more than 100 banks, credit unions, fintechs and processors trust our AI agents to make decisions, take actions, move money and file chargebacks, from first signal to final outcome.

Founded by product leaders from Robinhood and Chime, Casap has raised $90M, including a $56M Series B led by Base10 Partners with continued investment from Lightspeed and Emergence. We were named Tearsheet’s 2026 AI Company of the Year, and our CEO, Shanthi, was named to Inc.’s 2026 Female Founders 500. We have an exceptionally ambitious and kind culture, and we’re just getting started.

What You'll Do

• Own a critical engineering area at Casap. Lead a team of 8–12 engineers responsible for products and systems at the core of our platform, with meaningful ownership over technical direction, execution, and team strategy.
• Build systems that operate at the intersection of fintech, AI, and real-time decisioning. Your team will tackle technically complex problems spanning card network integrations, fraud and risk decisioning, AI/ML-powered automation, financial data, and highly regulated workflows.
• Set the technical direction, not just the roadmap. Partner closely with senior engineers and engineering leadership on architecture and system design, making thoughtful tradeoffs around scalability, reliability, speed, and long-term platform evolution.
• Turn ambitious company goals into exceptional execution. Work directly with Product and company leadership to shape priorities, identify the highest-leverage technical investments, and lead your team from ambiguous problems through shipped products and measurable customer impact.
• Build and develop an exceptional engineering team. Recruit outstanding engineers, raise the hiring bar, develop future technical and people leaders, and create an environment where high-performing engineers can do the best work of their careers.
• Help shape how engineering operates as we scale. We're still early enough that you'll have significant influence over our engineering culture, organizational design, development practices, technical standards, and how we build teams as the company grows.
• Operate as a technical and organizational leader. Stay close enough to the technology to contribute meaningfully to design and architecture discussions while creating the clarity and leverage that allows your engineers to move quickly and make great decisions independently.
• Be a strong voice in company-level decisions. Surface risks early, challenge assumptions, push back when necessary, and bring an engineering perspective to decisions that span product, customers, and company strategy.

What You've Done

• You've built and led high-performing engineering teams, with 3+ years managing teams of 6+ engineers and a track record of developing strong individual contributors and future leaders.
• You have a strong technical foundation and can go deep with senior and staff-level engineers on architecture, system design, scalability, and technical tradeoffs—even if you're no longer writing production code every day.
• You've owned complex, business-critical products or platforms where reliability, scale, data integrity, security, or real-time decision-making mattered.
• You've demonstrated that you can operate beyond the boundaries of a single team: influencing technical direction, partnering across functions, and helping shape broader engineering strategy.
• You're comfortable operating in environments with high ambiguity and high ownership, where the path isn't predetermined and engineering leaders are expected to help define the answer.
• You have a strong track record of hiring and developing exceptional engineers, including building pipelines, running rigorous interview processes, closing great candidates, and maintaining a high talent bar.
• You combine technical judgment with product and business intuition. You understand that the best engineering decision isn't always the most technically sophisticated one and can make thoughtful tradeoffs based on customer and company impact.
• You communicate exceptionally well across levels—from detailed technical discussions with engineers to product strategy and tradeoffs with executives—and you're comfortable taking a strong point of view when the situation calls for it.

Especially compelling, but not required
Experience building fintech, payments, fraud/risk, AI/ML infrastructure, or other high-scale and highly reliable systems is valuable, but we care more about your ability to learn quickly and lead exceptional engineering teams than checking every domain box.

Compensation
The base pay range for this role is $250,000 – $350,000 per year.

Casap's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as bonuses and commission plans for applicable roles. The listed US-based compensation range is a guideline and may be modified. Final compensation will vary based on market conditions, geographic location, and candidate qualifications, including relevant knowledge, skills, and experience assessed during the interview process.

• 📈 Start-up equity
• 🦷 Full health, vision & dental coverage
• 🏦 401K with match
• 🩺 One Medical membership
• 🍽️ Stocked kitchens + lunches
• 🚍 Commuter benefit
• 🚠 Team building events & happy hours
• 🌴 Flexible PTO
• 💻 Apple equipment + annual home office budget

Casap is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. Casap is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.