Chief Operating Officer

Chief Operating Officer (COO)Position Overview

The Chief Operating Officer (COO) oversees day-to-day business operations and works closely with the CEO and executive leadership team to improve operational performance, strengthen internal processes, and support the company’s strategic objectives. This role is responsible for translating business priorities into effective operating plans while ensuring teams, resources, and workflows are aligned with organizational goals.

Key Responsibilities

• Oversee daily operations and ensure effective execution of company priorities.
• Develop operational strategies, performance metrics, and processes to improve efficiency.
• Collaborate with executive leadership to support business planning and organizational growth.
• Manage cross-functional coordination across operations, finance, sales, and other departments.
• Monitor operational performance, identify improvement opportunities, and implement solutions.
• Support budgeting, resource allocation, and operational planning.
• Build strong management teams and promote accountability across the organization.
• Identify operational risks and establish appropriate procedures and controls.
• Provide regular performance updates and recommendations to executive leadership.

Qualifications

• 15+ years of progressive experience in operations, general management, or business leadership.
• Demonstrated experience overseeing business operations and leading cross-functional teams.
• Strong understanding of operational planning, performance management, budgeting, and process improvement.
• Proven ability to turn strategic objectives into practical operating plans.
• Excellent leadership, analytical, communication, and decision-making skills.
• Ability to manage competing priorities and work effectively with senior stakeholders.
• Bachelor’s degree in Business Administration, Management, or a related field; an advanced degree is preferred.

Ideal Candidate

The ideal candidate is a practical, results-oriented leader who combines strategic thinking with hands-on operational management. They can improve business processes, develop accountable teams, and work collaboratively with executive leadership to support sustainable growth and consistent execution.

Pay: $176,000.00 - $213,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement

Work Location: Remote