Head of Fraud

Head of Fraud

Office: New York

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 75+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 13,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting-edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.

We're looking for an experienced Risk Manager to manage fraud risk. You’ll be reducing fraud losses while maintaining a positive customer experience.

Up to shape what's next in finance? Let’s get in touch.

What you'll be doing

• Owning jurisdiction-level fraud risk and acting as the primary point of contact for fraud escalations and governance
• Conducting end-to-end fraud risk assessments for existing and new features and services
• Advising Product, Operations, Compliance, and Engineering on fraud risk exposure and scalable control design
• Supporting the development of tech-enabled fraud prevention and detection solutions that can be deployed globally
• Reviewing fraud performance data to identify emerging typologies, attack patterns, and control gaps
• Driving root-cause analysis and remediation of high-loss scenarios or escalated fraud-related complaints
• Partnering with internal teams to ensure effective oversight of fraud controls, including outsourced operational components
• Balancing fraud loss reduction with positive customer outcomes and friction minimisation
• Delivering fraud MI, dashboards, and insights that support risk-based prioritisation and decision-making
• Conducting QA and scenario testing of fraud interventions to drive continuous improvement

What you'll need

• 10+ years of experience in fraud risk within a 1LoD or product advisory function
• Expertise in fraud typologies, detection strategies, and key customer risk indicators across retail and business banking
• Demonstrated success driving measurable fraud loss reduction and control effectiveness improvements
• Familiarity with fraud analytics, detection models, rule design, or scenario tuning
• The ability to convert fraud risks into practical, tech-informed controls embedded into product experiences
• Great partnership skills with a track record of influencing stakeholders across Product, Data, Operations, and Compliance teams
• Experience in a global bank or high-growth fintech
• A proactive, analytical mindset with solid decision-making skills
• Leadership potential with the ability to mentor others and build/manage a local fraud team as the market scales

Nice to have

• Exposure to crypto or investment products

Compensation range

• New York: $225,150 - $237,000 gross annually*
• Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice