Role description
TRM LabsBuild a Safer World.
TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.
As a Solutions Architect on TRM's Onchain Compliance team, you are the technical owner of the sales cycle for crypto exchanges, banks, fintechs, and payments companies. You partner with Account Directors from the first discovery call through close, then stay close as customers integrate and go live. You turn a compliance team's requirements into an architecture they trust and a pilot that proves it.
The impact you will have:
Own the technical win on strategic onchain compliance deals, using TRM's platform and AI-assisted workflows to turn each customer's compliance process into an architecture they trust. This directly determines whether TRM lands and keeps tier 1 accounts.
Compress time to value by building tailored, AI-assisted demos within days of discovery, showing compliance teams how TRM plus AI cuts manual alert review.
Design and prove API integrations that fit real compliance operations, including alert triage, case management, and escalation, and use AI tooling to prototype them quickly.
Build reusable, AI-enabled demo and integration assets so every deal moves faster than the last and the team scales without adding manual work.
Feed field insight back to Product and Engineering, shaping the roadmap so TRM stays ahead of what compliance teams need next.
What we’re looking for:
5+ years in pre- and post-sales technical roles (Solutions Architect, Sales Engineer, Solutions Engineer, or Customer Success Engineer), increasingly using AI tools in your workflow.
Hands-on experience scoping, implementing, and supporting API-based SaaS integrations, including using AI to prototype and test them faster.
Comfort with REST APIs and scripting in Python, JavaScript, or TypeScript, and with AI coding assistants to build quick prototypes.
Familiarity with AML, KYC, sanctions screening, or transaction monitoring, and interest in applying AI to speed compliance review.
Daily use of AI tools with the judgment to know when to trust the output and when to verify it.
Strong discovery, prioritization across several opportunities at once, and clear communication with both engineers and senior compliance leaders.
Bonus: blockchain fundamentals, crypto compliance regulation, or experience building AI-enabled workflows. If you are excited by the mission but do not check every box, we encourage you to apply.
About the Team:
Solutions Architecture at TRM is a globally distributed, fully remote team that works asynchronously through Slack and detailed documentation.
The team is on the front lines of TRM: trusted technical advisors to customers and a primary source of customer insight for Product and Engineering.
The work is intellectually demanding. You translate complex compliance and blockchain problems into clear solutions under real deal pressure.
Expect high ownership and pace. You run your opportunities end to end and are trusted to make the technical call.
Team Operating Rhythms:
Primary overlap 8:00am to 5:00pm ET for customer syncs and team collaboration.
Weekly customer syncs, bi-weekly health syncs, and account POD calls, with regular direct customer engagement.
Async-first communication through Slack and written documentation. Distributed, not distant.
Travel 20 to 30 percent for customer meetings and onsite sessions.
Required online and collaboration hours:
Schedule: Core overlap 8:00am to 5:00pm ET.
On-Call Responsibilities:
Schedule: No formal on-call rotation.
Frequency: Occasional off-hours escalations for live customer incidents (HM to confirm at intake).
Travel Requirements:
Schedule: As needed for customer meetings and onsite sessions.
Frequency: 20 to 30 percent.
Onsite Requirements:
Schedule: Occasional customer onsite visits.
Frequency: HM to confirm at intake.
Learn about TRM Speed in this position:
Within days of discovery, you put a demo built around the customer's compliance workflow in front of them, not a generic walkthrough.
Within days of a customer's commitment, you have agreed success criteria and a live pilot environment.
In the first 90 days, you build reusable demo and integration assets that cut setup time on the next deal.
Application Instructions
If you’re interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.
Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.
If you send your resume directly to someone at TRM, we can’t guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.
Interviewing with TRM
Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.
Recruiter Intro: Qualifications, motivations, and alignment with the role.
Hiring Manager: Deep dive into your relevant experience, skills, and impact.
First Round: 1–2 interviews focused on the skills most critical to the role.
Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.
References: Former colleagues who can provide insight into your work and impact.
Offer: Congrats! Your recruiter will present the offer and compensation details.
Welcome to TRM: We're excited to build a safer world with you!
Your recruiter will share your specific interview plan and preparation guidance along the way.
AI Fluency at TRM
AI fluency is a baseline expectation at TRM.
We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.
At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to:
Accelerate repeatable workflows
Structure and solve problems
Improve output quality
Increase speed and leverage
You will be evaluated on applied AI fluency during the interview process.
Life at TRM
We are building a safer world. That promise shows up in how we work every day.
TRM moves FAST. We are a high-velocity, high-ownership team that expects clarity, follow-through, and impact. People who thrive here are energized by hard problems, experimentation, and continuous feedback. If something takes months elsewhere, it will ship here in days.
Our work sits at the intersection of AI, national security, and fighting crime. The problems are complex, the stakes are real, and the environment evolves quickly. The pace and intensity of the work reflect the importance of the mission. As a result, the way we operate requires a high level of ownership, adaptability, collaboration, and creative problem-solving.
At TRM, you should expect:
Priorities and targets to change quickly
Operating with a high degree of ambiguity
A high level of personal ownership and accountability
Close collaboration across teams and functions
Frequent, high-touch communication
Creative problem-solving and out-of-the-box thinking
A pace that rewards urgency, adaptability, and outcomes
This environment is energizing for people who enjoy building, solving hard problems, and making progress in situations that are not always fully defined. It also requires thriving in ambiguity, adjusting course as new information emerges, and maintaining focus and positivity in a fast-moving and intense environment.
We also recognize that this style of operating is not for everyone. If you are primarily optimizing for predictability or a consistently balanced workload, we encourage you to use the interview process to pressure-test whether this environment is truly the right fit. We want teammates who thrive here, not just survive here.
If you are excited by meaningful problems, motivated by ambitious goals, and energized by working alongside mission-driven colleagues, there is a good chance you will find TRM to be an exceptional place to grow and contribute.
Leadership Principles
We hire and grow against three leadership principles. They’re the standards for how we operate, treat each other, and make decisions.
Impact-Oriented Trailblazer: We put customers first and move with speed, focus, and adaptability. We treat every plan like an experiment – test, ship, measure, and iterate quickly.
Master Craftsperson: We care deeply about our craft. We balance speed with high standards, own outcomes end‑to‑end, and invest in getting better everyday.
Inspiring Colleague: We add clarity and energy, not noise. We bring humility, candor, and a one‑team mindset — giving and receiving feedback to make the team stronger.
Join our Mission
At TRM, we care deeply about our craft. We are looking for individuals who want their work to matter, who experiment with speed and rigor, and who take pride in building a safer world for billions of people. If you’re excited by TRM’s mission but don’t check every box, we encourage you to apply — we hire for slope, judgment, and the will to learn fast.
TRM is a Series C company with $220M in total funding, backed by Goldman Sachs, Bessemer, Y Combinator, Thoma Bravo, and others. Headquartered in San Francisco, TRM operates as a distributed-first company with hubs in Los Angeles, San Francisco, New York, Washington D.C., London, and Singapore.
Privacy Policy and Additional Information
By submitting your application, you agree to allow TRM Labs to process your personal information in accordance with our Privacy Policy.
We collect the information you provide (such as your resume, work history, and contact details) solely for the purpose of evaluating your candidacy for current and future roles at TRM.
Because our hiring cycles for certain positions may span 24 to 36 months, we retain your personal information for up to 36 months from the date of your application. After that period, your data is deleted unless a different retention period is required or permitted by law.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with applicable data protection laws, you have the right to access, correct, or request deletion of your personal data at any time before that period ends. To exercise any of these rights, contact us at privacy@trmlabs.com.
To notify TRM Labs that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
The use of AI tools of any kind (including but not limited to notetakers, interview assistants, and real-time coaching tools such as Otter.ai, Fireflies, Fathom, Cluey, or similar) during TRM interviews is not permitted without prior approval from TRM. TRM uses its own internal tools for note-taking to ensure a consistent and confidential experience for all candidates.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this form.
Recruitment agencies
TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement.