Account Executive - EMS

About First Due

First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations.

Job Title: Account Executive - EMS

Location: Remote - US Only
Country: United States
Department: Sales
Reports To: Regional Sales Director
Position Type: Full-Time
Salary: $90,000 + Commission

Job Summary:

First Due, a leading public safety software company, is searching for our next powerhouse EMS Account Executive to work directly with private EMS providers and partners across the public safety industry. As an Account Executive for First Due’s private EMS business, your focus will be prospecting and driving new business in your territory, supporting the sale of  our best-in-class SaaS platform providing end-to-end support to public safety agencies across North America. 

Key Responsibilities:

• Identify and pursue new business opportunities with private EMS customers within assigned territory.
• Build & maintain a high-performance sale pipeline, manage efficient & professional sales cycles and close contracts.
• Lead discovery with agencies on their needs and present innovative new strategies to transform pre-incident planning, mobile response and community engagement into thriving components of their organization.
• Collaborate with system integrators, channel partners, and internal teams to support customer success and growth.
• 25-35% Travel to customer sites and attend trade shows expected.
• Stay current on public safety trends, technologies, software ecosystems, trends, performance indicators, competitive landscape, funding sources and procurement processes.
• Maintain accurate pipeline data in CRM and provide regular updates on account status, forecasts, and competitive insights.

Qualifications:

• 3+ years of private EMS software sales experience, with proven experience meeting or exceeding quota for customers of varying sizes and complexities.
• Strong understanding of government procurement, contracting, sales, and budgeting processes.
• Exceptional organization & communication skills with both customers and internal teams.
• Ability to lead, collaborate, and work autonomously in a fast-paced start-up team environment with a positive attitude.
• Collaborative approach to working with marketing, product and customer success teams.
• Proficient with CRM, Microsoft Office and collaboration tools.

For US-based Roles
All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify.

Physical Demands and Work Environment
Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com.

Working at First Due
First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more.

If you are a resident of a state requiring wage transparency, please reach out to people@firstdue.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.

When you apply for a role at Locality Media, LLC d/b/a First Due, we collect personal information such as identifiers (e.g., name, email, phone number), professional and employment information, education information, and information you provide in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our recruiting process. We may share this information with our service providers who assist with recruiting and background screening. We do not sell or share applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. For more information, please review our Candidate Privacy here.