Role description

Future Customer Success Opportunities at 1mind

1mind

TypeFull-time

WorkplaceRemote

LocationRemote - US

Posted7/10/2026

Customer Success

Customer Success Talent Community @ 1mind

At 1mind, our Customer Success team is what turns Superhumans — AI teammates that qualify leads, run demos, handle objections, and onboard customers 24/7 — into measurable revenue impact for the customers who deploy them. While we may not have an open Customer Success Manager role today, we're always looking to connect with customer-obsessed professionals who want to own outcomes from onboarding through renewal and expansion.

If you have experience in Customer Success, Account Management, Implementation, or a similar customer-facing role in B2B SaaS, we'd love to keep in touch for future opportunities.

What We Look for in a Customer Success Manager

We're always excited to meet professionals who:

Own a portfolio of customers end-to-end, from post-signature onboarding through renewal and growth, with real accountability for outcomes
Can connect product adoption to meaningful business value, not just usage metrics
Have experience managing complex relationships with multiple stakeholders across revenue, marketing, and operations
Bring a track record supporting renewals, retention, or expansion in B2B SaaS
Are consultative, clear communicators who act as a trusted long-term advisor as use cases scale
Thrive in fast-moving, ambiguous environments and operate with a strong bias to action
Are curious about AI and motivated by turning learnings into playbooks that scale across accounts

Why Join Our Talent Community

1mind is building AI Superhumans that transform B2B sales, backed by $40M from Battery Ventures and top B2B operators. By joining our talent community, you'll:

Be among the first to hear about new CSM opportunities as we scale
Stay connected with a remote-first team of builders working at the intersection of AI, product, and GTM innovation
Have a shot at joining a team that gives you ownership, autonomy, and impact from day one

[Please note that all legitimate communication from 1mind will come only from email addresses ending in @1mind.com. We will never ask for payment, financial information, or personal details outside of our official application process. If you receive a suspicious message, please disregard it and alert us at careers@1mind.com]

Relevant archetypes

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Company info

1mind

Every1 Wins

1mind is a platform that deploys GTM Superhumans for revenue teams so that Every1 Wins, your customers and buyers, your team, and your business. The Superhuman GTM brain is made up of an AI Knowledge Graph + Action Orchestration layer built to function as autonomous employees operating across the entire customer lifecycle. They perform the work of SDRs, first-call AEs, SEs, CSMs, and In-Product Guides (a previously non-existent role). Superhumans integrate seamlessly into existing workflows to qualify buyers, book meetings, deliver pitches, give demos, handle objections, uncover pain points, build value models, and onboard customers. They delight buyers, drive operational efficiency, and scale beyond human limitations that increases revenue, shortens sales cycles, and increases ACV. Core Use Cases: • Website Inbound: Superhumans available 24-7 to do the full pitch, do discovery, share content, demo, qualify and drive to action (book meetings, drive to trial, convert independently wi

Private company Series A

Founded2024

HQSan Francisco, United States