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Role description

Director, Strategic Accounts

Fetch Package logoFetch Package
Hiring spree
TypeFull-time
WorkplaceRemote
SeniorityDirector / Executive
Salary$260,000–$300,000
LocationNew Jersey
Posted11/5/2026
Sales

Our Opportunity

This role requires you to maintain and expand relationships with our national and enterprise customers, ensuring their satisfaction and contributing to revenue growth. The successful candidate will take a holistic sales approach in securing both enterprise agreements with assigned client accounts while simultaneously driving regional adoption and demand across those national portfolios.

What You'll Do:

  • Drive net-new and expansion revenue within existing Enterprise and National accounts by executing strategic "land and expand" initiatives.

  • Map complex organizational hierarchies to uncover cross-sell and up-sell opportunities, expanding partnerships horizontally across diverse business units and vertically to C-suite decision-makers.

  • Lead cross-functional account teams (Operations, Customer Success, Legal, Marketing) to align complex client requirements with seamless strategic delivery and rapid time-to-value.

  • Build and present comprehensive business cases, ROI, and tailored executive presentations to drive expansion commitments.

  • Maintain rigorous pipeline hygiene and deliver highly accurate account forecasts to sales leadership, proactively outlining account risks, compelling events, and targeted expansion strategies.

  • Serve as a trusted strategic advisor to enterprise stakeholders by maintaining deep domain expertise on industry trends, macroeconomic market dynamics, and the competitive landscape.

What You'll Need:

  • 7+ years of outside enterprise sales experience, with 4+ years specifically selling PropTech, SaaS, or tech-enabled services into large national accounts.

  • Consistent track record of meeting or exceeding a $1.2M-1.6M+ ARR quota.

  • Track record of selling to the C-suite, navigating complex buying committees, and driving stakeholder consensus.

  • Expertise in utilizing enterprise sales methodologies (e.g., MEDDPICC) to qualify opportunities and mitigate risk.

  • Strong ability to structure and negotiate large, multi-year contracts and MSAs.

  • Drive new logo acquisition and execute "land and expand" strategies to uncover cross-sell and up-sell opportunities.

  • Maintain strict pipeline hygiene and accurate forecasting using Salesforce and Gong.

  • Partner cross-functionally to align client requirements with strategic outcomes and drive revenue growth.

  • Multifamily industry experience is a strong plus.

  • Ability to travel as required for client meetings and industry events.

What We'll Deliver On:

  • Flexible work schedule with eligibility to work remotely 

  • Unlimited vacation

  • Comprehensive compensation as well as benefits package 

At Fetch, we are always looking for awesome people to join our growing team. If you think you’re the right fit for this position, apply today. We’d love to hear from you!

Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.

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Company info

Fetch Package logo

Fetch Package

Fetch solves the package problem for apartment communities. We take property managers completely out of the package business while adding a valuable amenity for residents. Fetch accepts all packages for its partner communities at local facilities and coordinates scheduled, door-to-door delivery directly with residents. Through the Fetch app, residents can quickly manage and monitor their packages - a reliable, convenient, and secure process. Founded in 2016 in Dallas, Fetch has grown to over 500 employees and now operates in DFW, Austin, Houston, San Antonio, Seattle, San Francisco, Denver, Chicago, Orlando, Tampa, Jacksonville, Palm Beach, Miami, Ft Lauderdale, Minneapolis-St Paul, Raleigh-Durham, Charlotte, Atlanta, Nashville, Kansas City, Phoenix, DC, Philadelphia, Charleston, and Salt Lake City. Fetch partners with the majority of the NMHC Top 50 management companies in the US and a number of top developers and owners in both multifamily and student housing.

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