Technical Integration Manager

Technical Integration Manager

Location:
Cleveland, OH (Open to remote in SLC, Utah area or Columbus, OH)

Department:
Software Engineering

Reports To:
Product Engineering

Travel:
~25% - requires being on site in Cleveland, Ohio on a needed basis

Sponsorship:
This position is not eligible for visa sponsorship

Relocation:
This position is not eligible for relocation

About CHAMP

At CHAMP, we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. Through innovative, cloud-based software, we enhance efficiency, security, and interoperability while replacing outdated processes with modern, scalable platforms. Our solutions enable organizations to operate with greater speed, accuracy, and confidence in an increasingly digital world.

Your Impact

As a Technical Integration Manager
,
you will lead the successful integration of CHAMP products with client systems across new and existing states. This is a highly visible, client-facing leadership role responsible for building strong relationships with state partners, translating business and technical needs into executable solutions, and guiding integration teams through successful delivery.

You will serve as a key technical partner to clients, working with stakeholders ranging from engineers and architects to business leaders and executives. Internally, you will provide leadership and direction to the integration team, coordinate across Product and Engineering, remove obstacles, and ensure technical solutions align with both client expectations and CHAMP's broader platform strategy.

This role is ideal for a technical leader who enjoys leading teams, building client relationships, navigating complex implementations, and translating between business needs and technical solutions.

What You’ll Do

Client & Stakeholder Leadership

• Serve as a primary technical point of contact for clients throughout the integration and implementation lifecycle.
• Lead technical discovery sessions with client stakeholders, including engineers, architects, business leaders, and executives.
• Build trusted relationships with client teams and act as a strategic advisor on integration approaches, capabilities, constraints, and trade-offs.
• Communicate complex technical concepts, platform capabilities, APIs, and integration options clearly to both technical and non-technical audiences.
• Manage client expectations around requirements, technical dependencies, risks, timelines, and solution capabilities.
• Navigate state-specific requirements, regulations, workflows, and technical environments while maintaining alignment with CHAMP's platform strategy.
• Lead technical discussions when integration challenges, scope changes, or competing priorities require alignment or escalation.

Team & Delivery Leadership

• Lead and provide day-to-day direction to technical team members responsible for client integrations.
• Establish priorities, clarify ownership, and help remove technical or delivery roadblocks.
• Partner with Product, Engineering, Implementation, and other internal teams to ensure client requirements are understood and appropriately prioritized.
• Review integration designs and implementation plans to ensure solutions meet client needs while maintaining CHAMP's architectural standards.
• Provide technical guidance and mentorship to engineers working on integrations.
• Promote consistent integration patterns and best practices across state implementations.
• Identify risks early and drive issues toward resolution through collaboration with clients and internal stakeholders.
• Help improve integration processes, documentation, standards, and delivery practices as CHAMP continues to scale.

Technical Solution Leadership

• Translate client conversations and business requirements into clear, actionable technical requirements, API contracts, and integration designs.
• Guide the design of integration services connecting client systems with CHAMP's global and core products.
• Provide architectural direction around APIs, microservices, event-driven integrations, service boundaries, versioning, and backward compatibility.
• Evaluate technical trade-offs and help teams make decisions that balance client requirements, scalability, maintainability, and security.
• Maintain enough hands-on technical depth to review code and designs, troubleshoot complex integration challenges, and effectively collaborate with engineers and architects.

Required Qualifications

• 8+ years of experience in software engineering, technical integrations, solutions architecture, or a related technical field, including experience at a senior or lead level.
• Demonstrated experience
  leading technical teams or complex technical initiatives, including setting direction, coordinating work, and driving successful delivery.
• Significant experience working directly with external clients, customers, or implementation partners.
• Proven ability to lead technical discovery and requirements-gathering sessions with stakeholders at multiple levels of an organization.
• Strong experience designing and integrating RESTful APIs.
• Strong system design knowledge, including microservices architecture, service boundaries, versioning, and backward compatibility.
• Experience integrating with third-party or client-owned systems where technical environments and dependencies may be outside your direct control.
• Ability to review technical designs, understand code, and effectively challenge or guide technical approaches without needing to be the primary developer.
• Strong understanding of security, authentication, and data-handling considerations in multi-tenant or multi-jurisdiction environments.
• Strong project and stakeholder management skills, with the ability to manage competing priorities, dependencies, and client expectations.
• Excellent written and verbal communication skills, with demonstrated ability to communicate effectively with developers, architects, business leaders, and executives.

Preferred Qualifications

• Previous experience as a Technical Integration Manager, Engineering Manager, Solutions Architect, Integration Architect, Technical Account Manager, or client-facing technical lead.
• Experience directly managing, mentoring, or developing software engineers or other technical professionals.
• Experience with event-driven or message-based architectures.
• Experience managing complex enterprise software implementations or integrations involving multiple internal and external stakeholders.
• Experience supporting government, public-sector, education, or other highly regulated clients.
• Experience working with state agencies or navigating technical requirements that vary across jurisdictions.

Perks + Benefits

• Competitive salary
• Annual bonus potential
• Health, dental, and vision insurance
• Unlimited PTO policy
• Matching 401(k) with immediate vesting
• Subsidized lunches at our Cleveland headquarters
• Fast-paced environment within a growing company
• Newly renovated office space
• Collaborative and welcoming culture
• Opportunities for professional growth and advancement

Salary Range

The expected salary range for this position is
$175,000 to $200,000 annually.
This is a good-faith estimate, and final compensation may vary based on experience, skills, and geographic location.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, including veterans and individuals with disabilities. If you need accommodations during the application or interview process, please let us know. We’re here to help.

By joining CHAMP Titles, you will become an integral member of a growing organization with opportunities for personal growth and career advancement. Our culture is flexible, collaborative, welcoming, and focused on building technology that makes a meaningful impact.