Role description
NangoForward Deployed Engineer
Nango (YC W23) connects AI agents to the 1,000+ systems where work happens, providing a critical connectivity layer for the AI stack.
Nango serves 700+ paying customers, including ServiceNow and Replit. We’re a YC-backed team of 20 from AWS, GitHub, Okta, Snyk, and other leading tech companies.
We are hiring a Forward Deployed Engineer to help customers build with Nango and turn their needs into better products. This is a full-stack engineering role with heavy customer interaction. Expect frequent customer calls, Slack conversations, and pairing sessions alongside hands-on coding. Excellent communication and customer-facing skills are essential.
What You’ll Do
Work directly with customers from technical evaluations to production & beyond.
Lead customer calls, pairing sessions, and technical deep dives.
Build integrations and resolve complex implementation and platform issues.
Ship full-stack product improvements, from design through deployment.
Keep customers informed with clear updates, expectations, and next steps.
Shape the roadmap with what you learn from customers.
Who You Are
You communicate exceptionally well in English, on calls and in writing.
You build customer trust, listen carefully, and explain technical tradeoffs clearly.
You enjoy frequent customer interaction and helping developers succeed.
You have 5+ years of full-stack engineering experience.
You translate customer needs into thoughtful, lasting product solutions.
You are comfortable debugging APIs, integrations, and production systems.
You manage multiple customer priorities and follow through reliably.
Experience with developer tools or customer-facing engineering is a plus.
Location
This is a remote role open to candidates based in North America & Europe