Operations Specialist (Cleaning)

About us

Throne is a fast growing Series C startup transforming local communities by delivering clean, safe, accessible restrooms to cities, transit agencies, and public spaces. With flagship customers in Los Angeles, the San Francisco Bay Area, Ann Arbor, and Washington DC, and recent launches in New York City, Atlanta, and Seattle, we're rapidly scaling into new markets in 2027 and beyond.

We recognize an unspoken problem: that better bathroom accommodations are sorely needed in most cities. Public and retail bathrooms are neither positioned to meet demand, nor incentivized to provide the quality experience people deserve.

Our mission is to provide peace of mind to the millions of people who set out on an adventure on any given day. That adventure may be big or small. It may involve taking your toddler to the park, driving a stranger to the airport, running a half marathon, or exploring a new city for the first time.

Role Description

As an Operations Specialist, you will contribute to the operations team’s day-to-day success by keeping Thrones in a clean and well-maintained condition and performing a variety of tasks in the field and warehouse. Use of a personal vehicle and valid driver’s license OR comfort and ability to travel on the LA metro lines is required.

New hires start at $20.00 per hour. The full range for this position is $20.00 - $25.00 per hour, with placement based on experience and tenure. Full-time roles are also eligible for a comprehensive benefits package, including stock options.

Performance expectations, essential functions

• Creates a great experience for Throne users by keeping units clean, stocked, and well maintained
• Comfortable cleaning a public restroom.
• Visits Thrones to inspect and troubleshoot user-reported issues: clogs, vandalism, and leaks.
• Performs preventative maintenance and minor repairs on-site
• Diligently documents work performed using mobile applications / virtual communication
• Effectively communicates and works with all local operations teammates
• Shares feedback and ideas for product and process improvements
• Safely drives & operates personal and/or company vehicles

Success patterns and personal characteristics:

• Enthusiastic about increasing bathroom access in Los Angeles
• Sense of urgency
• Stays calm in a fast-paced environment
• Strong attention to detail (can make a bathroom SPARKLE ✨)
• Experience successfully working independently without direct supervision
• Arrives on time for all shifts

Other Requirements

• Ability to be on your feet for a 6-8 hour shift.
• Flexibility to work on weekends or outside of regular business hours as needed
• Comfortable working in outdoor/public environments and interacting positively with users
• Must have your own vehicle to operate during your shifts OR
• be comfortable riding the Metro system to locations
• Valid driver's license and clean driving record (if driving)
• Must be 18 years or older with at least two years of driving experience (if driving)
• Must have a smartphone with reliable data/internet access, or the ability to obtain one with company provided stipend
• Comfortable using and multitasking with several mobile apps

Benefits:

• Medical, dental, and vision insurance, with medical options that are 100% employer-paid
• Equity for all US-based positions, so you share in Throne’s growth
• Daily access to earned wages
• Monthly cell phone stipend
• 401(k) plan
• Paid time off that grows with tenure, in addition to paid sick time and paid parental leave
• Life insurance, AD&D coverage, and short and long-term disability insurance
• Employee Assistance Program (EAP)

Benefits offered to full-time and part-time employees may vary by State.

Throne is a proud Equal Opportunity Employer, and we are committed to pursuing and hiring a diverse workforce. We believe that every person has a right to equal employment opportunities without discrimination, and that diversity contributes to the overall health of the organization. We do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic.

Employment may be contingent upon Throne’s receipt of an acceptable and job-related drug test, motor vehicle report, and/or background check, as applicable and permissible by law.

Throne provides reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs, as applicable by law. If you require an accommodation, please contact us at careers[at]thronelabs.co