Shape the future of Search.
BrightEdge is a leading enterprise SEO and content performance platform that helps companies understand how their digital content drives real business results. Founded in 2007, we’re trusted by thousands of organizations across more than 80 countries, including brands like Microsoft and Visa. Our platform combines powerful data and AI-driven insights allowing our customers to plan, optimize, and measure campaigns based on real-time content performance.
What sets BrightEdge apart are our people. With 400+ global employees across 7 offices, we foster a collaborative, curious, and supportive environment where smart ideas are encouraged and impact is visible. If you enjoy solving meaningful problems, learning new things, and working alongside talented teammates while helping shape the future of digital marketing, BrightEdge is a great place to build your career.
BrightEdge is growing, and we are looking for a sharp, problem-solving Senior Analyst of Revenue Operations who knows "what good looks like" and is eager to help optimize and scale our go-to-market engine.
This role is ideal for someone with a background in management consulting, strategy & operations, or business operations who wants to bring their analytical rigor, process-mapping skills, and executive communication to a high-growth SaaS organization. Reporting directly to the Director of Revenue Operations, you will have a front-row seat to revenue strategy, partnering closely with Sales Leadership and C-suite executives.
As a core individual contributor, you will evaluate current operational workflows, pinpoint bottlenecks, and drive tangible improvements—with a particular focus on enhancing and redesigning our Salesforce (SFDC) ecosystem, streamlining Deal Desk governance, and establishing scalable sales processes. Over time, this role offers a clear trajectory for career growth and leadership as the RevOps function expands.
Executive Presentation & Stakeholder Partnership
Partner directly with Sales and Customer Success Leadership and executive stakeholders, translating complex operational data and workflow challenges into clear recommendations and actionable roadmaps. Proactively surface your findings and help drive revenue growth
Bookings & Retention Forecasting
Own bookings, upsell and renewal (CRR) forecasting end to end — rebuilding the underlying models and delivering the forecast as a standing, systematized report on a published cadence that Finance and executive leadership rely on directly
Process Discovery & Optimization
Apply a structured, consulting-style approach to audit current-state sales workflows, identify inefficiencies, and design future-state operational frameworks that improve sales velocity and consistency
Salesforce Enhancement & Redesign
Partner closely with our Salesforce administrator to drive improvements to our Service Cloud environment — defining and prioritizing changes to data architecture, automated workflows, and the reports and dashboards leadership depends on, then carrying them through to delivery and adoption
Deal Desk Workflows & Governance
Support and optimize day-to-day Deal Desk operations in tandem with the Deal Desk Manager, refining approval matrices, standardizing discount guidelines, and accelerating the quote-to-close cycle
End-to-End Project Management
Own operational projects from scoping and stakeholder alignment through implementation, documentation, and change management enablement
Month End Close
Owns the operational reporting process and documents and works with finance and compensation teams to execute month end accurately and on time.
2+ years of experience in management consulting, strategy & operations, or business/revenue/sales operations, with a demonstrated track record of analyzing business processes and delivering measurable improvements
Proven ability to break down complex business problems, map operational workflows, and design pragmatic, scalable solutions
Exceptional written, verbal, and visual presentation skills; comfortable presenting findings, frameworks, and recommendations to senior leaders
Strong quantitative analysis skills across Excel/Google Sheets, Salesforce reports and dashboards, AI tools, and/or modern BI platforms — including the ability to build and maintain working forecast models for renewals, upsell and bookings
Strong Salesforce Acumen Practical experience or strong foundational knowledge of Salesforce administration, objects, fields, and automation. Salesforce certifications or experience with SFDC redesigns are a strong plus
Project Management Rigor Strong organizational habits with the ability to manage multiple workstreams, drive cross-functional alignment, and see initiatives through to completion
Industry Background Prior experience in or exposure to SaaS/technology is a plus but not required for candidates with strong consulting fundamentals
Bachelor’s degree is required in Business, Finance, Economics, Engineering, Information Systems, or any related field.
Ability to work on-site at least 4 days a week in our Chicago, IL office
Benefits!
Motivating, high-impact work that builds your career
Medical, dental, and vision insurance with multiple package options
15-23 days PTO depending on tenure plus 10 paid holidays
Pet insurance to keep your fur family happy and healthy
Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
No or low cost therapy and professional coaching sessions through Spring Health
4-6 weeks fully paid parental leave
Quarterly office outings Baseball games, boats, and more!
BrightEdge is an equal opportunity employer and is committed to building a diverse and inclusive workplace. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other legally protected status.
If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work.
Actual compensation will depend on your skills, experience, and other job-related factors.
Work at brightedge.com? Sign in to claim this org and manage its profile.
BrightEdge