Role description
CotalityAt Cotality, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. Cotality is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team of 5,000 employees globally uses our network, scale, connectivity and technology to drive the largest asset class in the world. Join us as we work toward our vision of fueling a thriving global property ecosystem and a more resilient society.
Cotality is committed to cultivating a diverse and inclusive work culture that inspires innovation and bold thinking; it's a place where you can collaborate, feel valued, develop skills and directly impact the real estate economy. We know our people are our greatest asset. At Cotality, you can be yourself, lift people up and make an impact. By putting clients first and continuously innovating, we're working together to set the pace for unlocking new possibilities that better serve the property industry.
Job Description:
Are you a detail-oriented problem solver who thrives on keeping financial operations running smoothly? We are looking for a proactive Associate, Accounts Receivable to serve as the crucial link between our valued customers and our internal bottom line. In this collaborative role, you will do much more than process payments—you will build strong customer relationships, investigate and resolve complex account puzzles, and directly impact our company's daily cash flow.
If you bring a keen eye for accuracy, a passion for process improvement, and a drive to ensure exceptional financial operations, we want you on our team.
Key Responsibilities
- Review customer accounts to identify unapplied cash, payment discrepancies, short payments, overpayments, and other account issues.
- Perform account reconciliations and assist with resolving variances between customer remittances, invoices, and internal records.
- Monitor accounts receivable aging and follow up on outstanding balances in accordance with company guidelines.
- Communicate professionally with customers and internal departments to research and resolve billing, payment, and account-related inquiries.
- Maintain accurate records of customer communication, payment activity, adjustments, and account updates.
- Follow established policies, procedures, and internal controls to ensure compliance and accuracy in all accounts receivable processes.
Job Qualifications:
- High school diploma or equivalent required; Associate degree or coursework in Accounting, Finance, or Business preferred.
- Minimum of 1 year of experience in accounts receivable, cash application, billing, collections, accounting support, or a related finance role preferred.
- Strong attention to detail and ability to work with a high degree of accuracy.
- Basic understanding of accounting principles and accounts receivable workflows.
- Proficiency with Microsoft Excel, Outlook, and other Microsoft Office applications.
- Strong organizational and time management skills with the ability to prioritize multiple tasks and meet deadlines.
- Effective written and verbal communication skills.
- Ability to research discrepancies, follow up on open items, and work collaboratively across departments.
Preferred Skills and Experience
- Experience with ERP or accounting systems such as Oracle, NetSuite, SAP, FinancialForce, or similar platforms.
- Experience working with payment portals, lockbox files, customer remittances, or cash application tools.
- Familiarity with aging reports, reconciliations, dispute resolution, and customer account maintenance.
- Ability to identify trends, document issues, and recommend process improvements.
- Comfortable working in a fast-paced, deadline-driven environment.
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Annual Pay Range:
45,400 - 49,920 USD
Application Window:
This opportunity is expected to remain posted through the date identified below, subject to business needs.
Thrive with Cotality
At Cotality, we offer more than just a job, we provide a benefits experience designed to support your whole self. From a flexible working model to competitive time off and standout health coverage with meaningful perks and growth opportunities, our package is built to help you thrive at work and in life.
Highlights, depending on role classification, include:
Time off: Generous PTO and 11 paid holidays, plus well-being and volunteer time off.
Family Support: Up to 16 weeks of fully paid parental leave and a baby stipend.
Health: Multiple medical plan options with mental health and wellness support offerings.
Retirement: 401(k) with company match and vesting after one year.
Financial Perks: $400 annual well-being stipend and tuition assistance up to $5,250.
Extras: Recognition Rewards, Referral bonuses, exclusive discounts and more!
Cotality is an Equal Opportunity employer committed to attracting and retaining the best-qualified people available, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability or status as a veteran of the Armed Forces, or any other basis protected by federal, state or local law. Cotality maintains a Drug-Free Workplace.
Cotality is fully committed to a work environment that embraces everyone’s unique contributions, experiences and values. We offer an empowered work environment that encourages creativity, initiative and professional growth and provides a competitive salary and benefits package. We are better together when we support and recognize our differences.
Global Applicant Privacy Policy
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