# Sungjee Yoo

**Founder & Principal, AI & Business Operations** — New York City, NY, United States

> AI operations leader who builds internal AI products from discovery through deployment, helping startups and enterprise teams scale output and cut costs through agentic workflows and operational rigor.

## Links

- LinkedIn: https://linkedin.com/in/sungjee

## Experience

### Founding Partner, SKIN STUDIOS (2025-10 – present)
New York, New York, United States

### Founder & Principal, AI & Business Operations, YOO, LLC (2023-07 – present)
New York, United States · Built LLM-powered agents and workflows using Python and Anthropic API to automate research, reporting, and execution tasks, lifting output per head 200% in 10 months. Ran discovery across distributed teams to map workflows and prioritize AI use cases by ROI; converted ambiguous requirements into shipped workflows embedded in day-to-day operations. Built KPI dashboards and monthly operating scorecards tracking throughput, cost, delivery, and bottlenecks. Redesigned workflows and capacity for a biotech launch spanning three continents, scaling to 1,000+ B2B memberships in 10 months while cutting operating costs 15%.

### Sr. Manager, Business Operations, ROOM, INC. (2021-07 – 2023-07)
New York, United States · Built the operating system for a 40-person Series A proptech company through acquisition: quarterly planning, leadership reviews, capacity tracking, KPI governance, and company-wide accountability. Shipped automated lead scoring and routing across an $80M GTM funnel, lifting conversion 150% and cutting cycle time 30% in two quarters. Built pricing and quoting tools that replaced ad hoc discounting with data-grounded logic, expanding margin 150% and profitability 20% YoY. Partnered with Finance to build an accounts-receivable workflow and scorecard, recovering $5M+ and reducing delinquency 25%.

### Director of Sales Development & Operations, F. Schumacher & Co. (2019-06 – 2021-06)
New York City Metropolitan Area · Led change management across five departments, scaling a team from 5 to 20 and building onboarding, training, SOPs, dashboards, and performance metrics for a $70M unit. Turned around a $3M drop-ship division with dashboards, vendor systems, SLA governance, and operating reviews; reduced delays 25% and drove 30% YoY growth. Launched a first loyalty program across Sales, Marketing, and Operations, generating $400K in 4 months at 900% ROI and doubling mid-tier customer turnover.

### Innovation Consultant, QUESNAY, INC. (2017-01 – 2019-06)
New York, New York, United States · Scaled consulting delivery across 5+ Fortune 100 clients by standardizing workflows, resource planning, and operating processes. Expanded delivery capacity and tripled revenue from $300K to $1M in 24 months.

### Business Associate, Latch (2015-10 – 2016-07)
New York, New York, United States

### Co-Founder & Chief Design Officer, CLAYPOT, CO. (2010-12 – 2014-06)
Seoul, South Korea · Co-founded and operated a six-person publishing and design studio, overseeing product, operations, and go-to-market. Secured government funding, shipped three books, and keynoted Korea's largest public forum in 2013.

### Company Executive Officer, 1st Lieutenant, Republic of Korea Army (2008-03 – 2010-06)
Mokpo, South Jeolla, South Korea · Served as company executive officer in the South Korean Army.

## Education

### Master of Business Administration (M.B.A.) in Entrepreneurship & Innovation, NYU Stern School of Business (2014-09 – 2016-06)
Activities and societies: VP of Finance & Operations, Entrepreneurs Exchange Club

### Bachelor’s Degree in Business Administration and Management, Yonsei University (2004-09 – 2008-06)
Activities and societies: Founder, The DEMA Studio / Editor-in-Chief, The Yonsei Annals

## Skills

Strategy, Project Management, Entrepreneurship, Cross-functional Team Leadership, Strategic Planning, Business Strategy, Design Management, Analysis, Product Design, Start-ups, Data Analysis, Research, Marketing, Graphic Design, Writing, Communication, Financial Analysis, Consulting, Project Coordination, Financial Modeling, Team Leadership, Management, Leadership, Valuation, Social Media, Business Development, Corporate Finance, Management Consulting, Blogging, Email Marketing, Analytics, Mobile Devices, Market Research, Finance, Publications, Design, Presentation Design, Interdisciplinary Collaboration, Project Initiation, Agentic workflows, LLM integrations, Prompt engineering, Python, GitHub Actions, AI roadmaps, Use-case discovery, ROI analysis, Feasibility analysis, Adoption measurement, Impact measurement, Salesforce, SQL, BI tools, Cross-functional rollouts, Change management, Training, Standard operating procedures, Vendor governance, SLA governance, Executive reviews, Quarterly business reviews, Monthly business reviews, English, Korean

## Credentials

- **[Book] Architecture of Europe (whitebook)**
- **[Book] Save Vol. 1 - The North Korean Story**

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Source: https://saywise.com/sungjee (last modified 2026-07-16T05:10:26.899Z)