{"$schema":"https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json","basics":{"name":"Sungjee Yoo","label":"Founder & Principal, AI & Business Operations","image":"https://saywise-production-profilepicturestoragebucket-kbfooccc.s3.amazonaws.com/profile-pictures/f026e82d-baae-4ceb-bf31-3be3eae7b20d/linkedin-1784178604667.png","summary":"AI operations leader who builds internal AI products from discovery through deployment, helping startups and enterprise teams scale output and cut costs through agentic workflows and operational rigor.","location":{"city":"New York City, NY, United States"},"profiles":[{"network":"LinkedIn","username":"sungjee","url":"https://linkedin.com/in/sungjee"}]},"meta":{"canonical":"https://saywise.com/sungjee","version":"v1.0.0","lastModified":"2026-07-16T05:10:26.899Z"},"x_saywise":{"handle":"sungjee","slug":null,"isPrimary":true,"pronouns":null,"availability":null,"oneLiner":"AI operations leader who builds internal AI products from discovery through deployment, helping startups and enterprise teams scale output and cut costs through agentic workflows and operational rigor.","profileUrl":"https://saywise.com/sungjee","markdownUrl":"https://saywise.com/sungjee/profile.md","pdfUrl":"https://saywise.com/sungjee/resume.pdf"},"work":[{"name":"SKIN STUDIOS","position":"Founding Partner","location":"New York, New York, United States","url":"https://skin.global","startDate":"2025-10-01"},{"name":"YOO, LLC","position":"Founder & Principal, AI & Business Operations","location":"New York, United States","url":"https://yooooooooo.co","startDate":"2023-07-01","summary":"Built LLM-powered agents and workflows using Python and Anthropic API to automate research, reporting, and execution tasks, lifting output per head 200% in 10 months. Ran discovery across distributed teams to map workflows and prioritize AI use cases by ROI; converted ambiguous requirements into shipped workflows embedded in day-to-day operations. Built KPI dashboards and monthly operating scorecards tracking throughput, cost, delivery, and bottlenecks. Redesigned workflows and capacity for a biotech launch spanning three continents, scaling to 1,000+ B2B memberships in 10 months while cutting operating costs 15%."},{"name":"ROOM, INC.","position":"Sr. Manager, Business Operations","location":"New York, United States","url":"https://room.com","startDate":"2021-07-01","endDate":"2023-07-01","summary":"Built the operating system for a 40-person Series A proptech company through acquisition: quarterly planning, leadership reviews, capacity tracking, KPI governance, and company-wide accountability. Shipped automated lead scoring and routing across an $80M GTM funnel, lifting conversion 150% and cutting cycle time 30% in two quarters. Built pricing and quoting tools that replaced ad hoc discounting with data-grounded logic, expanding margin 150% and profitability 20% YoY. Partnered with Finance to build an accounts-receivable workflow and scorecard, recovering $5M+ and reducing delinquency 25%."},{"name":"F. Schumacher & Co.","position":"Director of Sales Development & Operations","location":"New York City Metropolitan Area","url":"https://fsco.com","startDate":"2019-06-01","endDate":"2021-06-01","summary":"Led change management across five departments, scaling a team from 5 to 20 and building onboarding, training, SOPs, dashboards, and performance metrics for a $70M unit. Turned around a $3M drop-ship division with dashboards, vendor systems, SLA governance, and operating reviews; reduced delays 25% and drove 30% YoY growth. Launched a first loyalty program across Sales, Marketing, and Operations, generating $400K in 4 months at 900% ROI and doubling mid-tier customer turnover."},{"name":"QUESNAY, INC.","position":"Innovation Consultant","location":"New York, New York, United States","url":"https://quesnays.com","startDate":"2017-01-01","endDate":"2019-06-01","summary":"Scaled consulting delivery across 5+ Fortune 100 clients by standardizing workflows, resource planning, and operating processes. Expanded delivery capacity and tripled revenue from $300K to $1M in 24 months."},{"name":"Latch","position":"Business Associate","location":"New York, New York, United States","startDate":"2015-10-01","endDate":"2016-07-01"},{"name":"CLAYPOT, CO.","position":"Co-Founder & Chief Design Officer","location":"Seoul, South Korea","startDate":"2010-12-01","endDate":"2014-06-01","summary":"Co-founded and operated a six-person publishing and design studio, overseeing product, operations, and go-to-market. Secured government funding, shipped three books, and keynoted Korea's largest public forum in 2013."},{"name":"Republic of Korea Army","position":"Company Executive Officer, 1st Lieutenant","location":"Mokpo, South Jeolla, South Korea","url":"https://onlinecareer360.com","startDate":"2008-03-01","endDate":"2010-06-01","summary":"Served as company executive officer in the South Korean Army."}],"education":[{"institution":"NYU Stern School of Business","studyType":"Master of Business Administration (M.B.A.) in Entrepreneurship & Innovation","startDate":"2014-09-01","endDate":"2016-06-01"},{"institution":"Yonsei University","studyType":"Bachelor’s Degree in Business Administration and Management","startDate":"2004-09-01","endDate":"2008-06-01"}],"skills":[{"name":"Strategy"},{"name":"Project Management"},{"name":"Entrepreneurship"},{"name":"Cross-functional Team Leadership"},{"name":"Strategic Planning"},{"name":"Business Strategy"},{"name":"Design Management"},{"name":"Analysis"},{"name":"Product Design"},{"name":"Start-ups"},{"name":"Data Analysis"},{"name":"Research"},{"name":"Marketing"},{"name":"Graphic Design"},{"name":"Writing"},{"name":"Communication"},{"name":"Financial Analysis"},{"name":"Consulting"},{"name":"Project Coordination"},{"name":"Financial Modeling"},{"name":"Team Leadership"},{"name":"Management"},{"name":"Leadership"},{"name":"Valuation"},{"name":"Social Media"},{"name":"Business Development"},{"name":"Corporate Finance"},{"name":"Management Consulting"},{"name":"Blogging"},{"name":"Email Marketing"},{"name":"Analytics"},{"name":"Mobile Devices"},{"name":"Market Research"},{"name":"Finance"},{"name":"Publications"},{"name":"Design"},{"name":"Presentation Design"},{"name":"Interdisciplinary Collaboration"},{"name":"Project Initiation"},{"name":"Agentic workflows"},{"name":"LLM integrations"},{"name":"Prompt engineering"},{"name":"Python"},{"name":"GitHub Actions"},{"name":"AI roadmaps"},{"name":"Use-case discovery"},{"name":"ROI analysis"},{"name":"Feasibility analysis"},{"name":"Adoption measurement"},{"name":"Impact measurement"}],"publications":[{"name":"[Book] Architecture of Europe (whitebook)","summary":"Art book outlining the most accessible and inspirational examples of modern architecture in Europe (212 Pages)"},{"name":"[Book] Save Vol. 1 - The North Korean Story","summary":"Combined book and social campaign to address North Korean human rights issues (118 Pages + 116 Pages)"}]}