# Shefali S. **Product Manager** — United Kingdom, United Kingdom > I build products that hold up in the real world - resilient, user-centred, and tied to outcomes the business actually cares about. Over 12 years, I've taken digital and platform products from 0→1 through to live service, across insurance, payments, fintech, telecom, and regulated infrastructure. I've done this as a Product Manager, Product Owner, and Delivery/Programme Lead - which means I'm equally comfortable owning a product vision and roadmap, and orchestrating the cross-functional delivery machine that gets it live. WHAT I BRING → Product strategy that's commercially grounded - I align roadmaps to business objectives and OKRs, not just backlog throughput, and I've directed multi-million-pound transformation programmes end-to-end. → Technical credibility - I've shaped platform architecture, microservices migrations, CI/CD pipelines and identity/auth flows shoulder-to-shoulder with engineering, on AWS and Azure. → Full lifecycle ownership - discovery, roadmap, delivery, go-live, live service monitoring and continuous optimisation. I don't hand off at launch. → Delivery leadership - sprint planning, release planning, risk and dependency management across multiple Agile teams and distributed programmes, with a track record of improving delivery predictability (up to 25%) and sprint readiness (up to 15%). → People leadership - I've line-managed and coached teams on story writing, prioritisation and ways of working, building high-trust, high-performing cultures. → Data-informed decision-making - behavioural analytics, A/B testing, and test-and-learn experimentation to drive adoption, retention and conversion, and to reduce delivery risk. Recent work: leading a £5–10M digital transformation programme for a regulated UK infrastructure business; a large-scale cloud migration and microservices decomposition for an enterprise telecom platform; and building a payments/BNPL and greenfield insurance platform from zero to launch in Southeast Asia. I'm genuinely curious about applying AI and GenAI to solve real product and delivery problems, and I care about building things that hold up to scrutiny - technically, commercially, and from the perspective of the people who use them. Open to senior Product Manager, Product Owner, Delivery Manager, and Programme/Project Manager roles. If you're working on something ambitious, let's talk. Career Archetype: **All-Terrain Navigator** (HB-DG) — One of the first All-Terrain Navigators on Saywise ## Links - LinkedIn: https://linkedin.com/in/sachdeva-shefali?utm_source=share_via&utm_content=profile&utm_medium=member_ios ## Experience ### Product Owner, Aqua Consultants (2025-04 – present) Leading end-to-end delivery of a multi-million-pound digital transformation programme in a highly regulated infrastructure environment, driving regulatory compliance and user experience improvements. - Own the product vision, roadmap and backlog for a live regulatory platform, balancing feature delivery and technical debt to maximise value. - Improve delivery predictability by 25% through strategic roadmap planning and prioritisation of business value and delivery dependencies. - Improve sprint readiness by 15% through effective backlog refinement, sprint and release planning across a multi-workstream programme. - Facilitate discovery workshops with engineering to align business needs with technical capabilities, ensuring clear, value-maximising product specifications. ### Product Owner, Clover Bay Technologies Pvt Ltd (2023-04 – 2025-03) Delivered iterative product development for a UK-based mobile network operator's digital platforms, supporting millions of user interactions. - Led migration of a high-volume SaaS product to a cloud-native AWS platform, decomposing a legacy monolith into microservices and reducing incidents by ~25–30%. - Owned product strategy, portfolio and roadmap against retention and engagement OKRs, increasing user retention by 5–7% while cutting platform incidents by 20%. - Line-managed and mentored a team through structured 1:1s, backlog reviews and coaching on story writing and prioritisation. ### Product Owner, Sirius Technologies (2022-06 – 2023-01) Thailand · Led product delivery for a payment gateway and BNPL platform, and built a greenfield digital insurance product from 0→1, operating across three Agile squads as Product Owner and delivery lead. - Took a greenfield digital platform and payment gateway from zero to MVP in 6 months, establishing Agile ways of working from scratch. - Drove test-and-learn discovery - user research, stakeholder interviews, MoSCoW prioritisation - reducing feature rework by 15% and accelerating time-to-value. - Optimised roadmap prioritisation using behavioural analytics and dashboards, improving adoption and conversion while cutting mobile crashes by 20%. ### Project Manager, Thoughtworks (2021-02 – 2022-06) Thailand · Directed delivery of a large-scale digital transformation for Jetstar, a major Australian airline, modernising a high-traffic customer booking platform through a phased Azure migration. - Delivered a phased cloud migration to Azure, evolving legacy systems into scalable platform services with zero disruption to live service. - Partnered with Product Owners, architects, engineering and QA to translate requirements into prioritised backlogs, improving backlog readiness by 25%. - Managed delivery risks and dependencies across four geographically distributed Agile teams, improving delivery predictability by 20%. ### QA Project Manager, Allianz Technology (2018-12 – 2020-12) Bangkok Metropolitan Area · Spearheaded end-to-end delivery of a greenfield digital insurance platform from concept to go-live across the Belgium and Germany markets, managing Agile squads through the full product lifecycle. - Delivered a greenfield digital insurance platform for broker and customer operations across Belgium and Germany, achieving zero major audit findings in a highly regulated environment. - Owned financial governance and roadmap prioritisation across a multi-million-pound transformation programme, improving budget forecasting accuracy by 15%. - Developed executive dashboards and KPI reporting on product performance and operational risk for data-driven investment decisions. ### Project Coordinator, Virtusa (2014-04 – 2015-10) Pune Division · - Coordinated project schedules, resource allocation and status reporting across multiple workstreams, supporting on-time delivery for client engagements. - Tracked project risks, issues and dependencies, escalating proactively to project managers and stakeholders to keep delivery on track. ### Operations Assistant, eCentric Solutions Pvt Ltd (2012-05 – 2014-03) Jaipur · - Supported day-to-day operational processes and documentation, ensuring accuracy and consistency across business workflows. - Coordinated with cross-functional teams to resolve operational issues, building the foundation for a career in structured, process-driven delivery. ## Education ### Master of Business Administration - MBA, Newcastle University Awarded the MBA Developing Talent and Leadership Scholarship (Top 110 QS World University Ranking). • Directed Agile consulting initiatives for Sage, PwC, and Northumbrian Water, applying project delivery and product management principles to real-world client challenges. • Designed actionable recommendations and client presentations that demonstrated measurable business outcomes and operational improvements. ### Master in Engineering in Electrical and Computer Engineering, Bangkok University • Awarded an academic scholarship for outstanding performance during the postgraduate programme. • Conducted research on Android malware classification using machine learning techniques, published in the IAENG International Journal of Computer Science (2018). • Developed a data management and security system integrating SQLite and MS SQL Server, improving automation and data protection efficiency. ### Bachelors of Engineering and Technology in Computer Science Engineering, Rajasthan Technical University, Kota • Completed a comprehensive four-year degree in Computer Science Engineering, focusing on software development, algorithms, and data structures. • Built a strong foundation in programming, database management, and system design, applying theoretical knowledge to real-world projects. • Graduated with a consistent academic record and distinction in key computer science modules ## Skills Product Management, Inception & Discovery, Backlog Management, Agile Delivery, Roadmap Ownership, Product Strategy, Waterfall, SaaS Development, Regulatory & Governance Alignment, Agile Product Delivery, Backlog & Roadmap Ownership, Global Cross-Functional Team Leadership, IT Projects, Internal and External Communications, Situational Awareness, Project Delivery, Team Performance, Knowledge Sharing, Business Agility, User Experience (UX) ## Credentials - **MBA Developing Talent and Leadership Scholarship** (issued 2023-09) - **Star Hire of the Month** (issued 2022-06) - **Star Award for Best Performer** — Allianz (issued 2020-08) - **Academic Scholarship** — Bangkok University (issued 2016-01) - **Best Performer of the Month** — Virtusa (issued 2015-07) - **Best Performer of the Month** — Virtusa (issued 2015-06) - **APM Project Fundamentals Qualification** — Association for Project Management (issued 2026-04) - **ISTQB Certified Tester Foundation Level** — ISTQB® - International Software Testing Qualifications Board (issued 2014-04) - **Diploma in Software Testing** — SEED Infotech Ltd (issued 2014-02) - **Certified Agile Leader® 1** — Scrum Alliance - **Certified Agile Leadership Essentials (CAL-E)** — Scrum Alliance - **Certified Scrum Product Owner (CSPO)** — Scrum Alliance - **Certified ScrumMaster (CSM)** — Scrum Alliance - **Advanced Certified ScrumMaster (A-CSM)** — Scrum Alliance - **Android Malware Classification Based on Mobile Security Framework** --- Source: https://saywise.com/member8699 (last modified 2026-10-05T19:39:34.261Z)