{"$schema":"https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json","basics":{"name":"Shefali S.","label":"Product Manager","summary":"I build products that hold up in the real world - resilient, user-centred, and tied to outcomes the business actually cares about. Over 12 years, I've taken digital and platform products from 0→1 through to live service, across insurance, payments, fintech, telecom, and regulated infrastructure. I've done this as a Product Manager, Product Owner, and Delivery/Programme Lead - which means I'm equally comfortable owning a product vision and roadmap, and orchestrating the cross-functional delivery machine that gets it live. WHAT I BRING → Product strategy that's commercially grounded - I align roadmaps to business objectives and OKRs, not just backlog throughput, and I've directed multi-million-pound transformation programmes end-to-end. → Technical credibility - I've shaped platform architecture, microservices migrations, CI/CD pipelines and identity/auth flows shoulder-to-shoulder with engineering, on AWS and Azure. → Full lifecycle ownership - discovery, roadmap, delivery, go-live, live service monitoring and continuous optimisation. I don't hand off at launch. → Delivery leadership - sprint planning, release planning, risk and dependency management across multiple Agile teams and distributed programmes, with a track record of improving delivery predictability (up to 25%) and sprint readiness (up to 15%). → People leadership - I've line-managed and coached teams on story writing, prioritisation and ways of working, building high-trust, high-performing cultures. → Data-informed decision-making - behavioural analytics, A/B testing, and test-and-learn experimentation to drive adoption, retention and conversion, and to reduce delivery risk. Recent work: leading a £5–10M digital transformation programme for a regulated UK infrastructure business; a large-scale cloud migration and microservices decomposition for an enterprise telecom platform; and building a payments/BNPL and greenfield insurance platform from zero to launch in Southeast Asia. I'm genuinely curious about applying AI and GenAI to solve real product and delivery problems, and I care about building things that hold up to scrutiny - technically, commercially, and from the perspective of the people who use them. Open to senior Product Manager, Product Owner, Delivery Manager, and Programme/Project Manager roles. If you're working on something ambitious, let's talk.","location":{"city":"United Kingdom, United Kingdom"},"profiles":[{"network":"LinkedIn","username":"sachdeva-shefali","url":"https://linkedin.com/in/sachdeva-shefali?utm_source=share_via&utm_content=profile&utm_medium=member_ios"}]},"meta":{"canonical":"https://saywise.com/member8699","version":"v1.0.0","lastModified":"2026-10-05T19:39:34.261Z"},"x_saywise":{"handle":"member8699","pronouns":null,"availability":null,"oneLiner":"I build products that hold up in the real world - resilient, user-centred, and tied to outcomes the business actually cares about. Over 12 years, I've taken digital and platform products from 0→1 through to live service, across insurance, payments, fintech, telecom, and regulated infrastructure. I've done this as a Product Manager, Product Owner, and Delivery/Programme Lead - which means I'm equally comfortable owning a product vision and roadmap, and orchestrating the cross-functional delivery machine that gets it live. WHAT I BRING → Product strategy that's commercially grounded - I align roadmaps to business objectives and OKRs, not just backlog throughput, and I've directed multi-million-pound transformation programmes end-to-end. → Technical credibility - I've shaped platform architecture, microservices migrations, CI/CD pipelines and identity/auth flows shoulder-to-shoulder with engineering, on AWS and Azure. → Full lifecycle ownership - discovery, roadmap, delivery, go-live, live service monitoring and continuous optimisation. I don't hand off at launch. → Delivery leadership - sprint planning, release planning, risk and dependency management across multiple Agile teams and distributed programmes, with a track record of improving delivery predictability (up to 25%) and sprint readiness (up to 15%). → People leadership - I've line-managed and coached teams on story writing, prioritisation and ways of working, building high-trust, high-performing cultures. → Data-informed decision-making - behavioural analytics, A/B testing, and test-and-learn experimentation to drive adoption, retention and conversion, and to reduce delivery risk. Recent work: leading a £5–10M digital transformation programme for a regulated UK infrastructure business; a large-scale cloud migration and microservices decomposition for an enterprise telecom platform; and building a payments/BNPL and greenfield insurance platform from zero to launch in Southeast Asia. I'm genuinely curious about applying AI and GenAI to solve real product and delivery problems, and I care about building things that hold up to scrutiny - technically, commercially, and from the perspective of the people who use them. Open to senior Product Manager, Product Owner, Delivery Manager, and Programme/Project Manager roles. If you're working on something ambitious, let's talk.","profileUrl":"https://saywise.com/member8699","markdownUrl":"https://saywise.com/member8699/profile.md","pdfUrl":"https://saywise.com/member8699/resume.pdf","archetype":{"code":"HB-DG","name":"All-Terrain Navigator","url":"https://saywise.com/sca/72bcc97ddcc9","rarity":"One of the first All-Terrain Navigators on Saywise"}},"work":[{"name":"Aqua Consultants","position":"Product Owner","url":"https://aquaconsultants.com","startDate":"2025-04-01","summary":"Leading end-to-end delivery of a multi-million-pound digital transformation programme in a highly regulated infrastructure environment, driving regulatory compliance and user experience improvements. - Own the product vision, roadmap and backlog for a live regulatory platform, balancing feature delivery and technical debt to maximise value. - Improve delivery predictability by 25% through strategic roadmap planning and prioritisation of business value and delivery dependencies. - Improve sprint readiness by 15% through effective backlog refinement, sprint and release planning across a multi-workstream programme. - Facilitate discovery workshops with engineering to align business needs with technical capabilities, ensuring clear, value-maximising product specifications."},{"name":"Clover Bay Technologies Pvt Ltd","position":"Product Owner","url":"https://cloverbaytechnologies.com","startDate":"2023-04-01","endDate":"2025-03-01","summary":"Delivered iterative product development for a UK-based mobile network operator's digital platforms, supporting millions of user interactions. - Led migration of a high-volume SaaS product to a cloud-native AWS platform, decomposing a legacy monolith into microservices and reducing incidents by ~25–30%. - Owned product strategy, portfolio and roadmap against retention and engagement OKRs, increasing user retention by 5–7% while cutting platform incidents by 20%. - Line-managed and mentored a team through structured 1:1s, backlog reviews and coaching on story writing and prioritisation."},{"name":"Sirius Technologies","position":"Product Owner","location":"Thailand","url":"https://siriustech.io","startDate":"2022-06-01","endDate":"2023-01-01","summary":"Led product delivery for a payment gateway and BNPL platform, and built a greenfield digital insurance product from 0→1, operating across three Agile squads as Product Owner and delivery lead. - Took a greenfield digital platform and payment gateway from zero to MVP in 6 months, establishing Agile ways of working from scratch. - Drove test-and-learn discovery - user research, stakeholder interviews, MoSCoW prioritisation - reducing feature rework by 15% and accelerating time-to-value. - Optimised roadmap prioritisation using behavioural analytics and dashboards, improving adoption and conversion while cutting mobile crashes by 20%."},{"name":"Thoughtworks","position":"Project Manager","location":"Thailand","url":"https://thoughtworks.com","startDate":"2021-02-01","endDate":"2022-06-01","summary":"Directed delivery of a large-scale digital transformation for Jetstar, a major Australian airline, modernising a high-traffic customer booking platform through a phased Azure migration. - Delivered a phased cloud migration to Azure, evolving legacy systems into scalable platform services with zero disruption to live service. - Partnered with Product Owners, architects, engineering and QA to translate requirements into prioritised backlogs, improving backlog readiness by 25%. - Managed delivery risks and dependencies across four geographically distributed Agile teams, improving delivery predictability by 20%."},{"name":"Allianz Technology","position":"QA Project Manager","location":"Bangkok Metropolitan Area","startDate":"2018-12-01","endDate":"2020-12-01","summary":"Spearheaded end-to-end delivery of a greenfield digital insurance platform from concept to go-live across the Belgium and Germany markets, managing Agile squads through the full product lifecycle. - Delivered a greenfield digital insurance platform for broker and customer operations across Belgium and Germany, achieving zero major audit findings in a highly regulated environment. - Owned financial governance and roadmap prioritisation across a multi-million-pound transformation programme, improving budget forecasting accuracy by 15%. - Developed executive dashboards and KPI reporting on product performance and operational risk for data-driven investment decisions."},{"name":"Virtusa","position":"Project Coordinator","location":"Pune Division","url":"https://virtusa.com","startDate":"2014-04-01","endDate":"2015-10-01","summary":"- Coordinated project schedules, resource allocation and status reporting across multiple workstreams, supporting on-time delivery for client engagements. - Tracked project risks, issues and dependencies, escalating proactively to project managers and stakeholders to keep delivery on track."},{"name":"eCentric Solutions Pvt Ltd","position":"Operations Assistant","location":"Jaipur","startDate":"2012-05-01","endDate":"2014-03-01","summary":"- Supported day-to-day operational processes and documentation, ensuring accuracy and consistency across business workflows. - Coordinated with cross-functional teams to resolve operational issues, building the foundation for a career in structured, process-driven delivery."}],"education":[{"institution":"Newcastle University","studyType":"Master of Business Administration - MBA"},{"institution":"Bangkok University","studyType":"Master in Engineering in Electrical and Computer Engineering"},{"institution":"Rajasthan Technical University, Kota","studyType":"Bachelors of Engineering and Technology in Computer Science Engineering"}],"skills":[{"name":"Product Management"},{"name":"Inception & Discovery"},{"name":"Backlog Management"},{"name":"Agile Delivery"},{"name":"Roadmap Ownership"},{"name":"Product Strategy"},{"name":"Waterfall"},{"name":"SaaS Development"},{"name":"Regulatory & Governance Alignment"},{"name":"Agile Product Delivery"},{"name":"Backlog & Roadmap Ownership"},{"name":"Global Cross-Functional Team Leadership"},{"name":"IT Projects"},{"name":"Internal and External Communications"},{"name":"Situational Awareness"},{"name":"Project Delivery"},{"name":"Team Performance"},{"name":"Knowledge Sharing"},{"name":"Business Agility"},{"name":"User Experience (UX)"}],"certificates":[{"name":"APM Project Fundamentals Qualification","date":"2026-04-01","issuer":"Association for Project Management"},{"name":"ISTQB Certified Tester Foundation Level","date":"2014-04-01","issuer":"ISTQB® - International Software Testing Qualifications Board"},{"name":"Diploma in Software Testing","date":"2014-02-01","issuer":"SEED Infotech Ltd"},{"name":"Certified Agile Leader® 1","issuer":"Scrum Alliance"},{"name":"Certified Agile Leadership Essentials (CAL-E)","issuer":"Scrum Alliance"},{"name":"Certified Scrum Product Owner (CSPO)","issuer":"Scrum Alliance"},{"name":"Certified ScrumMaster (CSM)","issuer":"Scrum Alliance"},{"name":"Advanced Certified ScrumMaster (A-CSM)","issuer":"Scrum Alliance"}],"awards":[{"title":"MBA Developing Talent and Leadership Scholarship","date":"2023-09-01"},{"title":"Star Hire of the Month","date":"2022-06-01"},{"title":"Star Award for Best Performer","date":"2020-08-01","awarder":"Allianz"},{"title":"Academic Scholarship","date":"2016-01-01","awarder":"Bangkok University"},{"title":"Best Performer of the Month","date":"2015-07-01","awarder":"Virtusa"},{"title":"Best Performer of the Month","date":"2015-06-01","awarder":"Virtusa"}],"publications":[{"name":"Android Malware Classification Based on Mobile Security Framework","summary":"In this paper, a machine learning-based technique is proposed to classify android applications into three classes based on the confidence level defined as safe, suspicious, and highly suspicious. Thirty-six features are extracted and selected from Mobile Security Framework based on penetration testing. A set of experiments has been conducted on a scale of 13,850 android applications including 8,782 android applications downloaded from apk-dl.com, 3,960 malware, and 1,108 benign applications. In order to compare the accuracy of the classification model, a ground truth of the confidence level is created using VirusTotal. The proposed method can detect and classify android applications into three confidence levels with 81.80% accuracy. An experiment for binary classification, classified as being malware or benign, has yielded 93.63% accuracy."}]}