# Hari Sadasivan **Founder, Strategy, Product and AI** — Barcelona, Spain > AI product and technology operations executive with 20+ years building enterprise solutions, leading global transformations, and developing generative AI systems from training through deployment. Career Archetype: **Launchpad Navigator** (HS-DG) — One of the first Launchpad Navigators on Saywise ## Links - LinkedIn: https://linkedin.com/in/harisadasivan - GitHub: https://github.com/tinmanlabsl - Hugging Face: https://huggingface.co/Tinman-Lab ## Experience ### Founder, Strategy, Product and AI, Tinman Lab SL (2025-12 – present) Barcelona, Catalonia, Spain · Leading an AI and software product studio spanning proprietary platforms, client engagements and applied research. Own product strategy, business models and delivery while building AI workflows for data generation, model training, fine-tuning and evaluation. Released Gemma model checkpoints with SFT and DPO, quantized formats for local deployment, and published companion datasets with SmolOmni multimodal research prototypes. ### Chief Growth and Operations Officer, revizr.ai (2024-09 – 2026-01) Remote, Barcelona and Kochi · Lead growth, customer success and user adoption for a K-12 exam-preparation AI copilot and corporate Learning and Development product. Oversee operations, learner support and customer experience while aligning product, commercial and execution priorities. Manage investor engagement, B2B customer acquisition and ecosystem partnerships. ### Head of Strategy, Product and Operations, ToroLabs Ltd (2020-12 – 2025-12) Remote, Hong Kong · Co-founded an emerging technology business spanning decentralized finance, AI and consulting. Led a 15-member team across blockchain, AI/ML and IoT, defining product strategy for decentralized structured products and a marketplace. Secured USD 250K in funding for real-world asset and tokenization initiatives while developing AI/ML risk models for credit scoring and digital asset evaluation. ### IT Lead and Chapter Lead, IT for IT, Roche Diabetes Care (2019-01 – 2024-06) Barcelona, Spain · Directed ITSM transformation across a 150+ member multi-vendor support structure serving 9,000+ users, establishing the Service Management Office and optimizing SIAM to improve service quality by 63%. Led agile IT operations transformation, global Release Management and DevSecOps adoption while owning Idea and Demand Management, PPM, GRC and Application Lifecycle Management platforms. ### IT Lead, Roche (2019-01 – 2022-01) Sant Cugat del Vallès, Catalonia, Spain · - Owned the DC IT Service Management & IT for IT process and tools responsible for ITSM, ALM, PPM and End User Engagement. - Established and managed a 10 member Service Integration and Management (SIAM) office managing a multi-vendor support model and drove continuous improvement across all ITSM processes. - Responsible for the SIAM team and DC IT Run KPIs, User Experience, Analytics, User communication and overall service vendor performance. - Matured the ITSM processes and SIAM office moved into the leader quadrant with a 63 points overall gain in two years. - Streamlined the demand process and DevOps model for DCIT and transitioned to a fully agile model, integrating with the worldwide Roche IT solutions roadmap. - Successfully managed migration of DCIT ITSM instance to the new global instance, improving user experience and satisfaction. ### Head of Product & Trade Affairs, BazaarEx (2017-12 – 2020-09) Dubai, United Arab Emirates · Product Management and International Trade Affairs ### Global IT Lean Manager, Roche Diabetes Care (2017-05 – 2019-01) Barcelona, Spain · Delivered a GxP-compliant ServiceNow ITSM suite, migrating from HPSM in under 4 months and launching the global IT portal across 9,000 users. Owned service excellence, IT KPIs, Global CAB and vendor performance, delivering 43% overall service improvement. Reduced application redundancy and shadow IT by 30% while establishing 100% application and infrastructure ownership. ### Chief Strategy Officer, Luxcore (2016-11 – 2017-10) New York, New York, United States / BVI / Remote · Business & Product strategy for Luxcore, a Blockchain startup. Luxcore is a blockchain solutions and services ecosystem that focuses on designing and building enterprise ready security and privacy products. ### Global IT Quality and Lean Manager, Roche Diabetes Care (2015-10 – 2017-05) Sant Cugat del Vallès, Catalonia, Spain · Managed a CHF 3.5M budget and an 8-member Quality and Compliance team covering GxP across infrastructure, digital workplace, ERP, Salesforce, BI and QMS implementation. Defined the Target Operating Model achieving an 80% outsourced model and developed fit-for-purpose Computer System Validation processes. Reduced Quality function costs by 40% through an outsourced Quality-as-a-Service model. ### Investor / Partnerships, Quadimension Events (2012-12 – 2015-02) Prague, Czechia · • Investor and strategy advisor for a B2B business consulting & events management organization. • Advisor on overall strategy for opportunity identification, planning, marketing and execution • Overall marketing strategy, revenue stream analysis, social media marketing and promotional activities • Business strategy for event identification and production, vendor management, sponsorship and execution • Identifying and maximizing social media marketing opportunities through partner identification and engagement. Profitable exit following sale of event/consulting BI and IP. ### Business Operations Manager - PSG WW Supply Chain Systems & PMD, Hewlett-Packard (2008-08 – 2015-10) Greater Grenoble Metropolitan Area · Led EMEA transformation across Supply Chain, New Product Introduction and Global Deal Delivery, improving process quality by 55% and saving USD 1M annually. Managed the UK and Ireland Product Customization lifecycle from pre-sales to end-of-life, improving SKU setup times by 30%. Supervised a 40+ member global team across offshore outsourcing and business process re-engineering. ### Project Manager, Total Customer Experience, HP E-Commerce, Hewlett-Packard (2008-08 – 2009-09) Grenoble, France · Led EMEA e-commerce customer experience for SMB and Consumer businesses across 25+ countries, defining the TCE vision and increasing survey response rates by 25%. ### IT Service Desk Operations and Technical Mentor, Dell International Services (2005-08 – 2007-09) Bangalore, India · Managed AXA Plc service-desk specialty-queue operations across incident resolution, escalations and root cause analysis, leading a 55+ member team. Improved SLA adherence by 50% and CSAT from 40% to 90% within 3 months while delivering 30% to 60% improvements across First-Time Fix, Mean Time to Resolve and Average Handling Time through ITIL-aligned process improvement. ### Senior CC Consultant, AOL (2004-02 – 2005-02) ### eCustomer Care Consultant, ISeva Solutions Pvt Ltd (2001-10 – 2004-01) ### Technical Support Consultant, AOL and iSeva Solutions (2001-10 – 2005-02) Bangalore, India · Delivered technical support, customer service and process compliance across AOL and iSeva Solutions. ## Education ### MBA, International (PGDBA), Staffordshire University (2007-09 – 2009-06) ### PGDBA - Masters in International Business, University of Staffordshire (2007-01 – 2009-01) ### Bachelor of Commerce (B.Com), Chhattisgarh University (2002-09 – 2005-06) ### Arya Central School ## Projects ### Disposition Distillation at Small Scale: A Three-Arc Negative Result Behavioral distillation research across small model configurations · Evaluated behavioural distillation across multiple model configurations using SFT/DPO LoRA, inference-time attention interventions and representation analysis. Documented negative results and evaluation artefacts, separating genuine behavioural change from stylistic imitation. Published on arXiv. ### HF - Models & Training https://huggingface.co/Tinman-Lab ## Skills Pricing Strategy, International Trade, Legal, Startup Environments, ServiceNow, HIPPA, Computerized System Validation (CSV), IT Design, IT Integration, Digital Transformation, IT Management, SIAM, DevSecOps, Governance, Risk Management, and Compliance (GRC), Business Transformation, KPIs, Strategic Data Analysis, ITIL Service Strategy, IT for IT, Application Lifecycle Management, Product Strategy, Go-to-Market Strategy, Blockchain, Cryptocurrency, Lean Startup, Venture Capital, Fundraising, Operations Management, Marketing Strategy, Technical Leadership, Product Design, Systems Thinking, Community Management, Product Management, Agile Methodologies, Management Consulting, Web3, Artificial Intelligence (AI), Risk Management, IT Governance, GxP, Compliance Management, TOGAF, Lean Six Sigma, Product owner, ITSM, Service Integration, Program Management, PMP, Business models, Customer discovery, Solution architecture, LLMs, Model training, Model evaluation, Fine-tuning, Data engineering, Inference provisioning, Quantization, Local AI, Agentic systems, Target operating models, ITOM, Organizational change, C-suite engagement, Global programs, Budget management, Vendor ecosystems, Continuous improvement, Decentralized finance, Real-world assets, Tokenization, MLOps, Data governance, Supply chain, Process improvement, Team leadership, Outsourcing, Business process reengineering, ITIL, Incident management ## Credentials - **Lean Six Sigma Green Belt** — Hewlett Packard Enterprise (issued 2013-01) - **Project Management Professional (PMP)®** — Project Management Institute ## AI Fluency - **Claude** (https://claude.ai) - **Codex** (https://developers.openai.com) - **Gemini** (https://gemini.google.com) - **ChatGPT** (https://chatgpt.com) - **Hermes** - **Lovable** (https://lovable.dev) --- Source: https://saywise.com/member8643 (last modified 2026-10-05T20:24:46.971Z)