{"$schema":"https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json","basics":{"name":"Sammer Sheikh","label":"Senior Technical Product Specialist","image":"https://saywise-production-profilepicturestoragebucket-kbfooccc.s3.amazonaws.com/profile-pictures/75c2c394-a29d-4a52-b67a-e0a2136aa5be/linkedin-1791255296862.jpg","summary":"Product-minded builder with 5 years spanning engineering, support, and technical product ownership. Ships operational tools that measurably reduce friction across manufacturing, QA, and support workflows.","location":{"city":"San Francisco, CA, United States"},"profiles":[{"network":"LinkedIn","username":"sammersheikh","url":"https://linkedin.com/in/sammersheikh"},{"network":"GitHub","username":"sammersheikh","url":"https://github.com/sammersheikh"},{"network":"Portfolio","username":"sammersheikh.github.io","url":"https://sammersheikh.github.io/sammersheikhportfolio/"}]},"meta":{"canonical":"https://saywise.com/member8301","version":"v1.0.0","lastModified":"2026-10-06T03:02:29.675Z"},"x_saywise":{"handle":"member8301","pronouns":null,"availability":null,"oneLiner":"Product-minded builder with 5 years spanning engineering, support, and technical product ownership. Ships operational tools that measurably reduce friction across manufacturing, QA, and support workflows.","profileUrl":"https://saywise.com/member8301","markdownUrl":"https://saywise.com/member8301/profile.md","pdfUrl":"https://saywise.com/member8301/resume.pdf","archetype":{"code":"HS-MG","name":"Launchpad Trailblazer","url":"https://saywise.com/sca/e2efbe23de13","rarity":"One of the first Launchpad Trailblazers on Saywise"},"aiStack":[{"name":"Claude","description":"My daily driver for agentic coding and PRD generation","url":"https://claude.ai","storyCount":0},{"name":"Hermes","description":"My AI agent on my personal computer","url":null,"storyCount":0},{"name":"OpenCode","description":"My alternative AI models for subagent tasks","url":"https://opencode.ai","storyCount":0},{"name":"DeepSeek","description":"My go to AI api model","url":"https://deepseek.com","storyCount":0}],"aiStories":[{"title":"Portfolio","url":"https://saywise.com/s/a1907acc9711","text":"Sammer Sheikh’s personal portfolio containing most of his projects","externalUrl":"https://sammersheikh.github.io/sammersheikhportfolio/"}],"qa":[{"question":"What are your biggest strengths?","url":"https://saywise.com/q/16458e492490","answers":[{"title":"Post","url":"https://saywise.com/s/26f4dc43e930","text":"I've learned that you don't need a big budget to ship things that work. At Vagaro, I automated support workflows with Python and cut ticket resolution time by 30% using tools we already had. At Workday, I built financial systems that reduced pending-invoice duration by 25% by optimizing what existed rather than buying new infrastructure. The pattern is simple: start with what's available. Existing databases, APIs, open-source libraries. Then layer in AI where it actually saves time, not where it sounds impressive. A well-placed automation or a smarter query beats expensive tooling every time. The constraint is the feature. When you can't throw money at a problem, you think harder about the real friction point and solve it directly. That's how you build things people actually use."}]},{"question":"What AI tools do you use the most?","url":"https://saywise.com/q/10c2b363a976","answers":[{"title":"Post","url":"https://saywise.com/s/35601d1bd10e","text":"Claude code, Hermes, and T3 code"}]}]},"work":[{"name":"RadiusXR®","position":"Senior Technical Product Specialist","location":"Pleasanton, California, United States","url":"https://radiusxr.com","startDate":"2024-07-01","endDate":"2026-02-01","summary":"Defines and delivers operational products for XR medical devices across manufacturing, QA, support, and leadership workflows. Led product initiatives that cut support calls 80% through automated onboarding, reduced fleet release failure rates from ~30% to under 5% across 4,000 devices, and achieved production provision under 5 minutes. Shipped inventory and quality tracking systems handling 1,000+ unit shipments at 10× prior throughput."},{"name":"Vagaro","position":"Software Support Engineer","location":"Dublin, California, United States","url":"https://vagaro.com","startDate":"2022-12-01","endDate":"2023-06-01","summary":"Automated support workflows with Python, raising weekly ticket resolution capacity by 30%. Diagnosed critical intermittent payment bugs and collaborated with engineering on fixes. Optimized hot-path SQL for appointment scheduling, reducing average query time by 40%. Built automation test suite for proprietary Xpresso language, lowering pre-production bugs by 15%."},{"name":"Workday","position":"Software Engineer","location":"Pleasanton, California","url":"https://workday.com","startDate":"2019-07-01","endDate":"2021-12-01","summary":"Built full-stack features including automated supplier-invoice approval workflows (reducing pending-invoice duration 25%, increasing on-time payments) and financial systems work. Designed schemas and optimized queries for Financial Supplier Accounts. Contributed to backend services and database optimization across the platform."},{"name":"Year Up","position":"Quality Assurance Trainee","location":"San Francisco Bay Area","url":"https://yearup.org","startDate":"2019-03-01","endDate":"2019-07-01","summary":"Year Up is an intensive, competitive technical training and career development program with over 250 corporate partners, graduating thousands of students annually across the nation. The program includes college-level courses, professional training, and a six-month internship • Completed coursework in Web Development, Database Queries, Professional Skills, and Business Communications • Specialized training in Quality Assurance including HTML, CSS, JavaScript, Python, and SQL • White Box and Black Box testing • Analyzed and reported on Functional Specification Documents and Big Reports • Created automation scripts using Python on Selenium and Selenium IDE framework"}],"education":[{"institution":"General Assembly","url":"https://un.org","studyType":"Computer Science","startDate":"2022-02-01","endDate":"2022-06-01"},{"institution":"Year Up","studyType":"Computer Science","startDate":"2019-01-01","endDate":"2020-01-01"},{"institution":"University of California, Merced","studyType":"Computer Science","startDate":"2016-01-01","endDate":"2018-01-01"},{"institution":"Western Governors University","studyType":"B.S. Business, IT Management"}],"projects":[{"name":"Murmur","description":"Built local-first STT for Watch and iPhone with LAN and Multipeer fallback sync to Mac. Uses Neural Engine Parakeet for on-device processing with CloudKit sync fallback. Privacy-first approach eliminates cloud STT dependency. Written in SwiftUI and TCA."},{"name":"SoundBite","description":"Flask and Gunicorn API on Render with Postgres backend. Generates MP3 with word-timestamp JSON via boto3 to AWS S3. Async worker handles LLM summarization and TTS. iOS share extension for easy article capture and playback."},{"name":"Dumbell","description":"iOS workout app with AI analysis and builder via Cloudflare Worker edge proxy to keep API keys off-device with KV usage caps. Uses SwiftData and private CloudKit sync for data persistence. Integrated StoreKit 2 for in-app purchases and HealthKit for health data."}],"skills":[{"name":"AI Automation"},{"name":"Quality Management"},{"name":"IT Management"},{"name":"Customer Relationship Management (CRM)"},{"name":"Product Management"},{"name":"BRDs"},{"name":"Presales"},{"name":"Business Requirements"},{"name":"Production Deployment"},{"name":"Linux System Administration"},{"name":"Data Analysis"},{"name":"PostgreSQL"},{"name":"React.js"},{"name":"Public Speaking"},{"name":"Python (Programming Language)"},{"name":"SQL"},{"name":"Test Automation"},{"name":"Computer Science"},{"name":"Software Development"},{"name":"Scrum"},{"name":"Software Development Life Cycle (SDLC)"},{"name":"Agile Methodologies"},{"name":"Testing"},{"name":"Usability"},{"name":"Front-end Development"},{"name":"Object-Oriented Programming (OOP)"},{"name":"Programming"},{"name":"Microsoft PowerPoint"},{"name":"JavaScript"},{"name":"Cascading Style Sheets (CSS)"},{"name":"HTML"},{"name":"Microsoft Excel"},{"name":"Microsoft Office"},{"name":"Selenium"},{"name":"JIRA"},{"name":"HTML5"},{"name":"Swift (Programming Language)"},{"name":"Xcode"},{"name":"Customer Service"},{"name":"Web Standards"},{"name":"Black Box Testing"},{"name":"Selenium WebDriver"},{"name":"LinkedIn"},{"name":"jQuery"},{"name":"MongoDB"},{"name":"Mongoose"},{"name":"Node.js"},{"name":"Express.js"},{"name":"Web Services API"},{"name":"API Development"}],"certificates":[{"name":"Software Engineering Immersive","date":"2022-05-01","issuer":"General Assembly"},{"name":"Programming Foundations: Object-Oriented Design","date":"2020-01-01","issuer":"LinkedIn"},{"name":"Learning LinkedIn","date":"2019-10-01","issuer":"LinkedIn"},{"name":"CSS Essential Training 1","date":"2019-09-01","issuer":"LinkedIn"},{"name":"HTML Essential Training","date":"2019-06-01","issuer":"LinkedIn"}],"awards":[{"title":"Elevator Pitch Competition","date":"2019-06-01","awarder":"Year Up","summary":"-Won 1st place in Elevator Pitch Competition -Delivered pitch in front of senior management of companies such as Microsoft and LinkedIn"}]}