# Parrish Lenon

**Principal Consultant, Signal House** — Irvine, CA, United States

Career Archetype: **Junction Artisan** (HE-MX) — One of the first Junction Artisans on Saywise

## Links

- LinkedIn: https://linkedin.com/in/parrish-lenon

## Experience

### Principal Consultant, Signal House (2026-05 – present)
Tustin, California, United States · For more than 25 years, I've helped organizations improve customer experiences, strengthen operations, lead teams, and drive business growth. My background includes leadership roles in banking, financial services, customer experience, operations management, and team development. Throughout my career, I have consistently focused on one core principle: making it easier for customers to trust, engage, and take action. Today, I am the founder of Signal House, a business clarity and creative consultancy that helps companies improve messaging, customer journeys, ad creative, and overall brand communication. Through Signal House, I help businesses identify the gaps that weaken trust, create friction in the customer journey, or prevent marketing from reaching its full potential. Services include business audits, messaging reviews, ad creative strategy, and content recommendations designed to help companies communicate more clearly and convert more effectively. In addition to my consulting work, I am actively building AI-powered tools and systems that help businesses simplify operations, improve decision-making, and create better customer experiences. Areas of focus: • Customer Experience (CX) • Operations Leadership • Team Development • Business Strategy • Messaging & Positioning • Ad Creative Strategy • AI-Powered Business Solutions • Process Improvement Always interested in connecting with business leaders, entrepreneurs, operators, and professionals focused on growth and innovation.

### Customer Success & Digital Operations Consultant, Income Swell LLC (2021-08 – present)
Tustin, California, United States · • Support clients with onboarding processes, platform navigation, and customer communication workflows. Assist small businesses with automation, CRM processes, and digital customer support systems. • Create user guides, templates, and customer-facing instructions to improve clarity and ease of use. • Provide customer experience consulting, problem-solving, and digital support strategies. • Build funnels, landing pages, and customer workflows using tools like Systeme.io, GoHighLevel, and ClickFunnels. • Manage inquiries, documentation, and support communication across email, SMS, and digital tools.

### Branch Manager II, Wescom Credit Union (2008-05 – 2021-07)
Torrance, CA

### Branch Manager, American First Credit Union (2007-03 – 2008-05)
Placentia, CA

### Branch Supervisor, SchoolsFirst Federal Credit Union (1995-04 – 2001-11)
Tustin, CA

## Education

### Orange Coast College

## Projects

### Initial Training for SalesForce and LiveOps systems
Creating/Facilitating training to support our online business move to the SalesForce and LiveOps platforms at Auction.com

## Skills

Operational Control, Customer Experience, Cash Management, Communication, Microsoft PowerPoint, Microsoft Word, Microsoft Excel, Social Media Marketing, Social Media, Digital Marketing, Microsoft Office, Recruiting, Contract Recruitment, Investment Banking, Customer Service Training, Sourcing, Customer Relationship Management (CRM), Contract Negotiation, Growth Strategies, Marketing

## Credentials

- **Advertising Geneius Certification** — Billy Gene is Marketing (issued 2022-06)
- **Notary Public** — National Notary Association (issued 2019-06)

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Source: https://saywise.com/member7955 (last modified 2026-10-05T18:22:00.087Z)