# Aryamaan Lakhotia

**Senior Product Operations** — New York City, NY, United States

> Product operations leader and trader with experience scaling fintech platforms and AI-driven trading operations. Built AI systems that reduced response times by 75% and grew AUM 10x.

Career Archetype: **Launchpad Navigator** (HS-DG) — One of the first Launchpad Navigators on Saywise

## Links

- LinkedIn: https://linkedin.com/in/aryamaan-lakhotia
- aryamaan.xyz: https://www.aryamaan.xyz/

## Experience

### Senior Product Operations, Basic Capital (2026-04 – present)
New York, United States · Built an AI voice bot handling inbound customer support calls with human escalation and Slack/Linear integrations, achieving 30% containment rate and 75% faster response times. Own post-sales relationships for top accounts including Hex, Mirendil, Slash, and Binance with zero churn. Scaled internal compliance and trading operations as AUM grew 10x to $50mm in 6 months, including AI agents for KYC processing of 3000+ participants and end-to-end 401(k) plan migrations.

### Credit Trader, AI Council, Bank of America Merrill Lynch (2023-05 – 2026-04)
New York, United States · Analyst role supporting credit trading operations and financial modeling activities on the LATAM desk.

### Product / Growth, Seed Labs (2022-06 – 2022-08)
Boston, Massachusetts, United States · Led investor sourcing and developed pitch materials for a successful seed funding round. Organized in-person events at Harvard Innovation Labs to build community around tokenized venture deals.

### Course Assistant, Harvard University (2021-10 – 2024-10)
Cambridge, Massachusetts, United States · Multivariable Calculus, Corporate Finance

### Chief of Staff, Merry (2021-06 – 2022-05)
Akola, India · Lived on-site in rural India managing field operations and cultivation design across 15 farmers, benchmarking agricultural practices across 6 countries. Conducted 50+ farmer interviews and developed an agronomic and commercial model that increased cotton yields by 70%.

### Chief of Staff, Phillips Brooks House Association Inc. (2021-01 – 2022-01)
Mumbai, Maharashtra, India · #1 hire. Incredible experience living and working on a cotton farm in rural India. Priscilla Chan Service Fellow at 'Merry'.

### Research Assistant, Central Bank of Armenia (2020-01 – 2020-01)

### Product / Growth, Openhouse (2018-01 – 2019-01)
Kolkata · First time at a startup. Learnt a lot.

## Education

### BA - Bachelor of Arts in Economics, Harvard University (2020-09 – 2024-06)
Activities and societies: Cricket Club, Sigma Chi, Pfoho Treasurer, Woodbridge, FIP, Harvard Undergraduate Capital Partners

### High School Diploma, St. James' School (Kolkata) (2019-09 – 2019-06)
Salutatorian, Prime Minister's National Award 2019 (highest civilian honor for minors in India)

## Projects

### voxbharat.ai
Voice AI for customer research · Platform enabling customer research through voice-based AI interactions.

### sixthstump.com
Live sports commentary · Live sports commentary platform.

### MET-walker
Interactive museum guide · Interactive guide for museum exploration.

### W-22
Free Bloomberg-style terminal for traders · Open-source financial terminal providing Bloomberg-comparable functionality for traders.

## Skills

AI coding, Operations Administration, Prompt Engineering, AI Agents, Applied ML, Quantitative Research, Go-to-Market Strategy, Community Development, Economic Research, Sales Operations, People Management, Project Management, Fundraising, Strategic Sourcing, Credit Analysis, Credit Default Swaps (CDS), Risk Management, Trading, Financial Analysis, SQL, Strategy, Leadership, Community Service, Microsoft Office, Claude Code, Bloomberg, Excel modeling, gRPC, Python, AI voice bots, financial modeling, data aggregation, agriculture operations, user research

## Credentials

- **Prime Minister's National Award** — Ministry of Women and Child Development, Government of India (issued 2019-01)
- **General Proficiency (Given to top 3 students of entire batch)** — St. James' School (issued 2018-03)
- **Securities Industry Essentials (SIE)** — FINRA
- **Series 63** — FINRA
- **Series 7** — FINRA

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Source: https://saywise.com/member7594 (last modified 2026-10-06T19:44:05.212Z)