{"$schema":"https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json","basics":{"name":"Mark Keene II","label":"Client Success Director; Director of Sales; CRM Product Owner; CRM Director","image":"https://saywise-production-profilepicturestoragebucket-kbfooccc.s3.amazonaws.com/profile-pictures/0e81ca6f-e03d-4bd5-bd11-2a6f3a52a20d/linkedin-1791227888219.png","location":{"city":"Plain City, OH, United States"},"profiles":[{"network":"LinkedIn","username":"markkeeneii","url":"https://linkedin.com/in/markkeeneii"}]},"meta":{"canonical":"https://saywise.com/member6692","version":"v1.0.0","lastModified":"2026-10-05T19:21:28.771Z"},"x_saywise":{"handle":"member6692","pronouns":null,"availability":null,"oneLiner":null,"profileUrl":"https://saywise.com/member6692","markdownUrl":"https://saywise.com/member6692/profile.md","pdfUrl":"https://saywise.com/member6692/resume.pdf","archetype":{"code":"RE-DG","name":"Beacon Navigator","url":"https://saywise.com/sca/efe1a3898883","rarity":"One of the first Beacon Navigators on Saywise"}},"work":[{"name":"G2O","position":"Director, Client Outcomes","location":"Dublin, OH","url":"https://g2o.com","startDate":"2026-06-01"},{"name":"Caelius Consulting","position":"Sr Director - Sales & Projects","location":"Columbus, Ohio Metropolitan Area","url":"https://caeliusconsulting.com","startDate":"2025-10-01","endDate":"2026-05-01"},{"name":"ETG Digital","position":"Sr. Director of Sales and Projects","location":"Columbus, Ohio Metropolitan Area","url":"https://etg.digital","startDate":"2023-04-01","endDate":"2025-10-01","summary":"• Spearheaded Salesforce GTM consulting for a diverse clientele, including managers to CEOs of global 1000 companies. • Provided strategic guidance on implementing Salesforce alongside ancillary products like Gong and Stripe with additional Salesforce products like MuleSoft, Slack, CRMA, Tableau, and many more. • Fostered strong relationships with key stakeholders to ensure successful project execution and client satisfaction."},{"name":"Silverline","position":"Manager, Salesforce Solution Architect and Sales","location":"Columbus, Ohio Metropolitan Area","startDate":"2022-02-01","endDate":"2023-04-01"},{"name":"NeuraFlash","position":"Salesforce Sales","location":"Columbus, Ohio Metropolitan Area","startDate":"2021-08-01","endDate":"2022-02-01"},{"name":"Cognizant","position":"Salesforce Consultant and Sales","location":"Columbus, Ohio Metropolitan Area","startDate":"2021-01-01","endDate":"2021-08-01"},{"name":"Payroc","position":"Sales Manager & CRM","url":"https://payroc.com","startDate":"2019-09-01","endDate":"2020-12-01"},{"name":"GradLeaders","position":"Manager, New Partner Sales","location":"Columbus, Ohio Area","url":"https://gradleaders.com","startDate":"2018-10-01","endDate":"2019-07-01"},{"name":"Ryerson","position":"Sales Management and Salesforce Sales Enablement - North America","location":"Greater Minneapolis-St. Paul Area","url":"https://ryerson.com","startDate":"2014-07-01","endDate":"2018-10-01","summary":"Led a team in project given out by senior leadership within the company. Attends and participates in classroom-based and hands-on training, covering topics such as sales skills, negotiation skills, product training, etc. Interacts frequently with a large customer base across multiple geographic markets on contractual, transactional and fabrication business. Generates sales leads through proactive communication and marketing efforts"},{"name":"Ohio Army National Guard","position":"Specialist","location":"Columbus, Ohio Area","url":"https://nationalguard.com","startDate":"2013-01-01","endDate":"2015-04-01","summary":"Graduated Basic Combat Training. Developed skills in time management, leadership, and teamwork."},{"name":"Discover Financial Services","position":"Business Card Account Manager Lead","url":"https://discover.com","startDate":"2012-09-01","endDate":"2014-07-01","summary":"Display effective communication skills to all levels of management in both verbal and written forms. Assist in creating accurate reports/queries by established deadlines and on an ad-hoc basis. Worked on projects independently and with a team of ten."}],"education":[{"institution":"Indiana Wesleyan University","studyType":"Master of Business Administration (MBA)","startDate":"2015-01-01","endDate":"2017-01-01"},{"institution":"Ohio University","studyType":"Bachelor of Business Administration (BBA) in Major: Marketing Minor: Communications","startDate":"2008-01-01","endDate":"2012-01-01"},{"institution":"Trailhead Military by Salesforce","endDate":"2019-01-01"}],"projects":[{"name":"Ohio University Business Cluster","description":"Challenged to solve authentic business problems. Students learn and integrate key concepts, and also gain practical experience in leadership, time management, teamwork, problem solving, and analytical thinking. Work on three projects over 10 weeks. Often with a real company seeking help in areas like Marketing or Finance"}],"skills":[{"name":"Go-to-Market Strategy"},{"name":"Sales Strategy"},{"name":"Salesforce.com Consulting"},{"name":"Agile Methodologies"},{"name":"Customer Service"},{"name":"Leadership"},{"name":"Coaching"},{"name":"Sales Management"},{"name":"Sales"},{"name":"Microsoft Office"},{"name":"Marketing"},{"name":"Time Management"},{"name":"Data Entry"},{"name":"Advertising"},{"name":"Microsoft Word"},{"name":"Public Speaking"},{"name":"Communication"},{"name":"Negotiation"},{"name":"Management"},{"name":"Inventory Management"},{"name":"Project Planning"},{"name":"Marketing Communications"},{"name":"Account Management"},{"name":"Microsoft Excel"},{"name":"Sales Presentations"},{"name":"Data Preparation"},{"name":"Customer Retention"},{"name":"Team Building"},{"name":"PowerPoint"},{"name":"Contract Negotiation"},{"name":"Forecasting"},{"name":"Social Media"},{"name":"Team Leadership"},{"name":"Salesforce.com"},{"name":"Direct Sales"},{"name":"Software as a Service (SaaS)"},{"name":"Full sales cycle"},{"name":"Sales Enablement"},{"name":"Sales Effectiveness"},{"name":"Sales Analysis"},{"name":"Outside Sales"},{"name":"Inside Sales"},{"name":"Training"},{"name":"Employee Training"},{"name":"Event Planning"},{"name":"Customer Relationship Management (CRM)"},{"name":"Market Research"},{"name":"Business Management"},{"name":"Sourcing"},{"name":"campus recruitment"}],"certificates":[{"name":"Salesforce Certified Administrator (SCA)","issuer":"Salesforce"},{"name":"Salesforce Certified Associate","issuer":"Salesforce"},{"name":"Salesforce Certified Service Cloud Consultant","issuer":"Salesforce"}]}