# Zachary Dicken

**Vice President of Partner Services, Operations, and Supply Strategy** — Chicago, IL, United States

> Hi — my name is Zach Dicken. I cut my teeth on the team side, got a chance there to meet some awesome people, start the BI group, and run a bigger org — then scaled that up with TM. Today I run our partner ecosystem, supply chain, and a fun, big group of 70+ folks focused on making sure supply and the infrastructure operate at a high level. I'm an ultrarunner (Moab 240, top 30!), love being a dad and husband, and I'm an entrepreneur at heart. I'm inspired by where tech is right now and get real fulfillment from meeting like-minded folks and taking on scary big problems and goals. Open book.

Career Archetype: **Junction Summiteer** (HE-DX) — One of the first Junction Summiteers on Saywise

## Links

- LinkedIn: https://linkedin.com/in/ZacharyDicken

## Experience

### Vice President of Partner Services, Operations, and Supply Strategy, Ticketmaster (2023-12 – 2025-06)
Chicago, Illinois, United States · Teams span across Partner Services, Supply, Operations, Inventory Tooling (front and backend), Technical Sales, Open Ticketing, Product Support, and Communications. Drive the strategic direction of the supply chain to ensure robust inventory across Ticketmaster Resale marketplaces. Focused on building cross-functional initiatives that span all live event genres—including sports, concerts, and theater—to power and exceed ten-figure annual ticket sales.

### Senior Director of Partner Services & Supply Strategy, Ticketmaster (2021-08 – 2023-11)
Chicago, Illinois | Rolling Meadows, Illinois

### Director of Supply Strategy, Ticketmaster (2019-07 – 2021-07)
Chicago, Illinois | Rolling Meadows, Ilinois · Joined as an Individual Contributor.

### Senior Director of Ticket Sales, Services, & Operations, Chicago Fire Soccer Club (2018-04 – 2019-07)

### Senior Director of Ticket Sales & Services, Chicago Fire Soccer Club (2015-12 – 2018-04)
Toyota Park

### Senior Manager of Ticket Sales & Service, Chicago Fire Soccer Club (2014-07 – 2015-12)
Toyota Park

### Manager of Season Ticket Sales, Chicago Fire Soccer Club (2013-03 – 2014-07)
Freedom Center (Chicago Ave & Halsted Street)

### Senior Corporate Account Executive, Chicago Fire Soccer Club (2011-12 – 2013-02)
Freedom Center (Chicago Ave & Halsted St.) & Toyota Park (Bridgeview, Illinois)

### Inside Sales Representative, Chicago Fire Soccer Club (2010-10 – 2010-12)
Toyota Park (Bridgeview, Illinois)

### Marketing Representative, Arlington International Racecourse (2010-05 – 2010-09)

### Division of Intercollegiate Athletics and Illinois Athletic Ticket Office, University of Illinois at Urbana-Champaign (2009-05 – 2010-05)
Champaign, IL · Held dual roles in the Marketing Department and University Ticket Office, alongside part-time lifeguard duties at both campus recreation centers.

## Education

### Executive Education in Competitive Strategy, Business, Northwestern University - Kellogg School of Management

### BS, University of Illinois Urbana-Champaign
Graduated with Highest Honors

## Skills

Ticketing Systems, Supply Chain Optimization, Business Strategy, Analytical Skills, Team Leadership, Executive Team, Strategic Thinking, Corporate Strategy, Collaborative Problem Solving, Sports, Sports Marketing, Leadership, Sports Management, Sales, Social Media Marketing, Marketing, Social Media, Management, Event Management, New Business Development, Social Networking, Ticket Sales, Sponsorship, Time Management, Event Planning, Customer Service, Business Development, Public Speaking, Strategic Planning

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Source: https://saywise.com/member6601 (last modified 2026-10-06T02:41:11.890Z)