{"$schema":"https://raw.githubusercontent.com/jsonresume/resume-schema/v1.0.0/schema.json","basics":{"name":"Zachary Dicken","label":"Vice President of Partner Services, Operations, and Supply Strategy","image":"https://saywise-production-profilepicturestoragebucket-kbfooccc.s3.amazonaws.com/profile-pictures/8220d610-c282-4b84-8057-6d4e6fe88555/linkedin-1791254471368.jpg","summary":"Hi — my name is Zach Dicken. I cut my teeth on the team side, got a chance there to meet some awesome people, start the BI group, and run a bigger org — then scaled that up with TM. Today I run our partner ecosystem, supply chain, and a fun, big group of 70+ folks focused on making sure supply and the infrastructure operate at a high level. I'm an ultrarunner (Moab 240, top 30!), love being a dad and husband, and I'm an entrepreneur at heart. I'm inspired by where tech is right now and get real fulfillment from meeting like-minded folks and taking on scary big problems and goals. Open book.","location":{"city":"Chicago, IL, United States"},"profiles":[{"network":"LinkedIn","username":"ZacharyDicken","url":"https://linkedin.com/in/ZacharyDicken"}]},"meta":{"canonical":"https://saywise.com/member6601","version":"v1.0.0","lastModified":"2026-10-06T02:41:11.890Z"},"x_saywise":{"handle":"member6601","pronouns":null,"availability":null,"oneLiner":"Hi — my name is Zach Dicken. I cut my teeth on the team side, got a chance there to meet some awesome people, start the BI group, and run a bigger org — then scaled that up with TM. Today I run our partner ecosystem, supply chain, and a fun, big group of 70+ folks focused on making sure supply and the infrastructure operate at a high level. I'm an ultrarunner (Moab 240, top 30!), love being a dad and husband, and I'm an entrepreneur at heart. I'm inspired by where tech is right now and get real fulfillment from meeting like-minded folks and taking on scary big problems and goals. Open book.","profileUrl":"https://saywise.com/member6601","markdownUrl":"https://saywise.com/member6601/profile.md","pdfUrl":"https://saywise.com/member6601/resume.pdf","archetype":{"code":"HE-DX","name":"Junction Summiteer","url":"https://saywise.com/sca/bbea0b97fdb1","rarity":"One of the first Junction Summiteers on Saywise"}},"work":[{"name":"Ticketmaster","position":"Vice President of Partner Services, Operations, and Supply Strategy","location":"Chicago, Illinois, United States","url":"https://ticketmaster.com","startDate":"2023-12-01","endDate":"2025-06-01","summary":"Teams span across Partner Services, Supply, Operations, Inventory Tooling (front and backend), Technical Sales, Open Ticketing, Product Support, and Communications. Drive the strategic direction of the supply chain to ensure robust inventory across Ticketmaster Resale marketplaces. Focused on building cross-functional initiatives that span all live event genres—including sports, concerts, and theater—to power and exceed ten-figure annual ticket sales."},{"name":"Ticketmaster","position":"Senior Director of Partner Services & Supply Strategy","location":"Chicago, Illinois | Rolling Meadows, Illinois","url":"https://ticketmaster.com","startDate":"2021-08-01","endDate":"2023-11-01"},{"name":"Ticketmaster","position":"Director of Supply Strategy","location":"Chicago, Illinois | Rolling Meadows, Ilinois","url":"https://ticketmaster.com","startDate":"2019-07-01","endDate":"2021-07-01","summary":"Joined as an Individual Contributor."},{"name":"Chicago Fire Soccer Club","position":"Senior Director of Ticket Sales, Services, & Operations","url":"https://chicagofirefc.com","startDate":"2018-04-01","endDate":"2019-07-01"},{"name":"Chicago Fire Soccer Club","position":"Senior Director of Ticket Sales & Services","location":"Toyota Park","url":"https://chicagofirefc.com","startDate":"2015-12-01","endDate":"2018-04-01"},{"name":"Chicago Fire Soccer Club","position":"Senior Manager of Ticket Sales & Service","location":"Toyota Park","url":"https://chicagofirefc.com","startDate":"2014-07-01","endDate":"2015-12-01"},{"name":"Chicago Fire Soccer Club","position":"Manager of Season Ticket Sales","location":"Freedom Center (Chicago Ave & Halsted Street)","url":"https://chicagofirefc.com","startDate":"2013-03-01","endDate":"2014-07-01"},{"name":"Chicago Fire Soccer Club","position":"Senior Corporate Account Executive","location":"Freedom Center (Chicago Ave & Halsted St.) & Toyota Park (Bridgeview, Illinois)","url":"https://chicagofirefc.com","startDate":"2011-12-01","endDate":"2013-02-01"},{"name":"Chicago Fire Soccer Club","position":"Inside Sales Representative","location":"Toyota Park (Bridgeview, Illinois)","url":"https://chicagofirefc.com","startDate":"2010-10-01","endDate":"2010-12-01"},{"name":"Arlington International Racecourse","position":"Marketing Representative","url":"https://arlingtonpark.com","startDate":"2010-05-01","endDate":"2010-09-01"},{"name":"University of Illinois at Urbana-Champaign","position":"Division of Intercollegiate Athletics and Illinois Athletic Ticket Office","location":"Champaign, IL","startDate":"2009-05-01","endDate":"2010-05-01","summary":"Held dual roles in the Marketing Department and University Ticket Office, alongside part-time lifeguard duties at both campus recreation centers."}],"education":[{"institution":"Northwestern University - Kellogg School of Management","studyType":"Executive Education in Competitive Strategy, Business"},{"institution":"University of Illinois Urbana-Champaign","studyType":"BS"}],"skills":[{"name":"Ticketing Systems"},{"name":"Supply Chain Optimization"},{"name":"Business Strategy"},{"name":"Analytical Skills"},{"name":"Team Leadership"},{"name":"Executive Team"},{"name":"Strategic Thinking"},{"name":"Corporate Strategy"},{"name":"Collaborative Problem Solving"},{"name":"Sports"},{"name":"Sports Marketing"},{"name":"Leadership"},{"name":"Sports Management"},{"name":"Sales"},{"name":"Social Media Marketing"},{"name":"Marketing"},{"name":"Social Media"},{"name":"Management"},{"name":"Event Management"},{"name":"New Business Development"},{"name":"Social Networking"},{"name":"Ticket Sales"},{"name":"Sponsorship"},{"name":"Time Management"},{"name":"Event Planning"},{"name":"Customer Service"},{"name":"Business Development"},{"name":"Public Speaking"},{"name":"Strategic Planning"}]}