Senior Vice President, Sales - Americas

Description

We’re looking for an exceptional commercial leader to shape the next phase of Zappi’s growth across the Americas.

Reporting directly to our Chief Revenue Officer, you’ll lead our Americas sales organisation, with overall responsibility for sales performance across three teams within Account Management, New Business and you'll own the collective performance of the Americas sales organisation, building the people, strategy and commercial discipline needed to deliver sustainable year-over-year growth.

This is a senior leadership role with the opportunity to shape our commercial strategy, develop high-performing sales leaders and build an organisation that consistently delivers ambitious growth. You’ll lead through three senior sales leaders, aligning their teams around a shared vision and driving performance across new customer acquisition, existing customer expansion and increased adoption.

We’re looking for someone who has successfully led multi-million-dollar sales organisations, combines strategic thinking with strong execution, and knows how to turn commercial ambition into measurable results. You’ll work closely with the CRO and wider leadership team to strengthen our go-to-market approach and help unlock Zappi’s next stage of growth.

What you'll do

• Own the overall Sales performance of the Americas sales organisation, delivering against regional targets and driving sustained year-over-year growth.

• Set a clear commercial strategy across Account Management and New Business balancing new logo acquisition with customer expansion and increased adoption.

• Identify the biggest growth opportunities and ensure resources, priorities and investment are aligned to maximise commercial impact.
  Partner with the CRO to shape regional plans and contribute to Zappi’s wider commercial strategy.

• Lead, coach and develop three senior sales leaders, creating alignment, clear accountability and a shared focus on results.

• Build a high-performance culture that attracts, develops and retains great talent, setting ambitious expectations while empowering leaders to succeed.
  Strengthen organisational capabilities, address performance gaps and build the leadership depth needed to scale.

• Establish a disciplined operating rhythm across the region, with effective forecasting, pipeline management and performance reviews.

• Use data and commercial insight to improve predictability, conversion, productivity and sales execution.

• Drive a consistent approach to opportunity qualification, deal strategy and enterprise selling.

• Partner with Customer Success, Marketing, Finance, Revenue Operations and Product to strengthen go-to-market execution and deliver better customer and commercial outcomes.

What you'll bring

• A proven track record of leading multi-million-dollar sales organisations and delivering sustained year-over-year revenue growth.
• Experience in or selling to Consumer insights or Market research in an enterprise-focused, recurring-revenue or consumption based business is required.
• Experience leading senior sales leaders across multiple teams or sales functions spanning new business, account management and strategic accounts.
• Demonstrated success driving both new logo acquisition and growth within an existing enterprise customer base.
• Strong commercial acumen, with the ability to translate strategy into clear priorities, measurable outcomes and accountable execution.
• Experience building high-performing teams, developing talent and creating a culture of ownership and continuous improvement.
• A data-driven approach to forecasting, pipeline management and sales performance.
• Executive presence and the ability to influence senior stakeholders and collaborate across a global organisation.
• A commitment to leveraging AI and technology to improve sales effectiveness, productivity and commercial outcomes.

Benefits

• Unlimited vacation time – we want well rested and motivated teams so encourage people to take plenty of time off. We don’t cap your allowance, but do set a minimum of at least 20 days per year plus national holidays
• One company-paid mental health day each quarter. These are pre-scheduled, so the entire company can take the same days off regularly to reset
• Flexible working arrangements, including remote (unless otherwise specified)
• Thoughtfully designed offices to support both individual work and collaboration without interrupting others
• Personal development budget – each year we allocate funds for our team members to further develop their skills that will benefit our business and customers
• Budget to support setting up your home office, if appropriate (chair + desk, etc)
• Wellbeing benefits and access to trained therapists / counsellors
• Company paid Life, AD&D, Short term & Long term disability
• Immediate access to Zappi's Health, Dental and Vision Insurance Plan
• Option to enter Zappi's 401k program after 90 days of employment, matched up to 4%
• Tailored personal development through coaching, mentorship and career frameworks

Why join us?

We’ve been recognized as one of the hottest martech companies in 2022 by Business Insider and named Best Place to Work by Quirk’s Media for our engaging and inclusive workplace culture. We’re committed to both people and the planet.

Our belief in inclusion means we’re building an organisation of diverse individuals and helping brands eliminate cultural presumptions in their research. Read our Diversity Manifesto here.

We are a values and behaviours driven business and believe that Trust, Truth, Ownership, Ambition and Humility describe Zappi employees on our best day. This is how we strive to show up for our customers, for each other and for our communities.

Earning B Corp certification assures us we’re on the right track and have structures in place to become the business we want to be.

Our commitment to minimise our impact on the environment means being honest with ourselves and transparent with you—about everything from carbon emissions to tree-planting initiatives. We achieved our goal of becoming Net Zero in 2021!

Zappi Company Culture Highlights

• Winner of Comparably's Award for Best Company for Women 2022
• Winner of Comparably's Award for Best Company Work-Life Balance 2022
• Winner of Comparably's Award for Best Company Compensation 2022
• Winner of Comparably's Award for Best CEO for Women 2022
• Winner of Comparably's Award for Best Company for Diversity 2022
• Winner of Comparably's Award for Best Company Culture 2022
• Winner of Comparably's Award for Best CEO 2022
• Winner of Comparably's Award for Best Happiness 2022
• Winner of Comparably's Award for Best Leadership Teams 2023
• Winner of Comparably's Award for Best CEOs for Diversity 2023
• Winner of Comparably's Award for Best Engineering Teams 2023
• Winner of Comparably's Award for Best Company Outlook 2023
• Winner of Newsweek’s Top 100 Most Loved Workplaces in the UK 2022 & 2023
• Recognised by Fast Company’s Best Workplaces for Innovators 2023
• Recognised as Best Marketing Insights Platform in the MarTech Breakthrough Awards

Equal Opportunity

Zappi is an equal opportunity employer; our diversity is a major strength. We are committed to providing equal opportunities for all individuals, regardless of their race, gender, sexual orientation, disability, or any other characteristic protected by applicable laws.

We believe that a diverse and inclusive workforce fosters innovation, creativity, and success. Our hiring decisions are based solely on merit, qualifications, and abilities, ensuring fairness and equity throughout our recruitment process. We welcome applications from all backgrounds and encourage candidates from underrepresented groups to apply. Join our team and contribute to an inclusive environment where everyone's unique perspectives and talents are valued and respected.

About Zappi

Zappi is a leading consumer insights platform that helps brands win with consumers. Through AI-powered software that delivers connected insights, Zappi enables teams to make faster, smarter, consumer-driven decisions by leveraging real-time, continuous feedback.

Trusted by more than 350 brands worldwide, Zappi helps create successful products, develop impactful ads, and build winning brands by keeping the voice of the consumer at the heart of every decision.

Named the Best Marketing Insights Platform by the MarTech Breakthrough Awards in both 2023 and 2024, recognized by Business Insider as one of the hottest martech companies, and winner of the MRS Best Technology Innovation Award 2025, Zappi is redefining how modern teams use insights to drive growth.

As a certified B-Corp, Zappi is committed to net-zero emissions, fostering an equitable workplace, and using technology to benefit the communities the company serves. With more than 300 employees across 13+ countries and offices in Boston, London, and Cape Town, Zappi’s culture has been celebrated by Fast Company, Comparably, Quirks, Great Place to Work, and more.