Senior Technical Enablement Manager

ThoughtSpot is a Data & AI platform that helps companies turn data into enterprise advantage. We're Gartner MQ leaders with more than 1,000 customers globally and offices in Mountain View, Chicago, London, Bangalore, Sydney, and Tokyo.

What's The Role?
We're looking for a strategic, execution-oriented program and enablement professional to own how our products are positioned and sold in the field. You're evaluating what's actually working for sellers, SEs, and customers - and will run our flagship live weekly enablement cadence for sales and SEs: weekly readiness sessions for the broader revenue field, and a recurring technical enablement program for Sales Engineers and the post-sales community.

You're the business partner who bridges product, product marketing, and field leadership - highlighting where signals need action. You connect what customers are experiencing with what the field is prepared to deliver, including ensuring that demo assets are up to date, accessible and reflect our latest product offerings. You keep the team's operating rhythm running smoothly: intake, agenda-setting, review cycles, and live delivery across both programs. You're a genuine hybrid of program manager, live facilitator, and enablement partner — technical enough to hold your own with a room of SEs, operationally sharp enough to keep a weekly cadence running without fail.

This is a program-ownership role, not a content-management one. You'll set the agenda, secure the right speakers, shape the narrative, and run the room — turning a fast-moving product and competitive landscape into clear, high-signal readiness the field can act on immediately.

What You'll Do

• Own the operating rhythm — stand up and run the intake, agenda-setting, review, and delivery cycles for both live programs, keeping every session on track with real program management (speaker alignment, dry runs, dependencies, and a cadence that never slips).
• Own governance and prioritization — manage incoming requests and the topic backlog across both programs; work with the regional councils and leadership to ratify what makes the agenda and when.
• Build Relationships - establish trust and credibility with audiences across GTM, Product, and Marketing.
• Spot what's working — through the review cadence you run, identify the content, plays, and approaches that are actually landing with sellers, SEs, and customers, and flag them as opportunities worth scaling across regions.
• Keep the field ahead of the product — partner with Product, Product Marketing, and SE/field leadership so new releases, competitive shifts, and pricing changes are translated into field-ready enablement before they hit deals.
• Industry Demo Environments Work with relevant teams to ensure that all field demo assets are up to date, easily accessible and reflect our latest product offerings
• Voice of the Customer Work with SE and Product leadership on a Voice of the Customer program to understand and synthesize what customers are experiencing back into our GTM readiness.
• Drive competitive and product readiness — ensure consistent delivery of product positioning, competitive differentiation, and sales-play activation, anchored to our core messaging frameworks.
• Own the reporting cadence — publish attendance, engagement, and adoption insights across both programs; own progress comms and the slideware that keeps leadership aligned.
• Ensure delivery and adoption — sessions and materials must ship into actual field use and drive real change in how teams position and sell, not just get built or attended.
• Keep contributors honest to improvement — follow up on flagged gaps and opportunities, track whether recommended changes get made, and escalate when they don't.

What You Bring

• Industry experience in Analytics or AI for business intelligence
• 8+ years in enablement, solutions engineering, product marketing, technical enablement, or GTM roles, preferably in SaaS or B2B tech
• Confident facilitator with strong presence across virtual and live settings (field training, webinars, recorded sessions)
• Technical and product fluency — able to work closely with SEs, translate roadmap and competitive detail into field-ready readiness, and hold your own with a technical audience
• Operationally sharp: strong program- and project-management instincts, able to run multiple recurring, high-visibility programs in parallel and hit a weekly cadence without fail
• Data-driven mindset — turning attendance, engagement, and adoption data into program improvements
• Excellent communicator and business partner who works effectively across product, marketing, sales, SE, and post-sales

In-Office at ThoughtSpot
Spotters are expected in-office 3+ days per week to be part of the energy of their local team. Momentum compounds when we're in the room together with faster decisions, sharper problem-solving, and the kind of peer learning that doesn't happen over a screen. Being in-office is our default way of working, with flexibility available where it's genuinely needed.

About ThoughtSpot
The world’s most innovative companies turn to ThoughtSpot’s AI-Powered Analytics to put data in the hands of everyone, from the C-suite to the frontline. With simple, natural language search and AI, anyone can ask questions, discover insights, and act with confidence. Unlike legacy tools that sacrifice performance for complexity, ThoughtSpot is intuitively designed for every business user while being built to handle the most complex, large-scale data, wherever it resides. This unique combination of speed and simplicity is why enterprise leaders trust ThoughtSpot to transform decision-making into a truly data-driven culture.

At ThoughtSpot, we’re a curious, data-driven bunch. We believe the world works better when everyone has access to facts. That’s why we build products that make asking and answering data questions as natural as having a conversation.

Mandatory And Required Skills For All ThoughtSpot Roles
Spotters are expected to demonstrate AI literacy and workflow integration to include to ability to:

• Comfortably and confidently integrate AI into their daily workflows to increase productivity and quality.
• Hands-on experience to leverage AI tools (industry-leading LLMs) to increase productivity, automate routine tasks, and improve work quality.
• Speak to the experience of using AI for research, content creation, and document summarization while maintaining ownership of judgment and final decisions.
• Write effective prompts to get the most accurate and creative results from AI tools.

Spotters are expected to exemplify these key traits and possess an AI Mindset:

• Curiosity in exploring new AI tools
• Adaptability to quickly learn and implement new, emerging AI technologies
• Critical thinking to know when to identify when AI should be used versus when human judgement is necessary

This combination of curiosity, adaptability, and discernment defines the AI mindset, and it’s required for every role at ThoughtSpot.

AI Mindset for All Spotters
At ThoughtSpot, we believe AI is a necessary and essential part of how we work. Every role, across every team, is expected to be fluent and comfortable with using AI to do their best work.

All Spotters are expected to experiment with ThoughtSpot’s AI tools (like AgentSpot, Spotter, and SpotterViz) and leading industry LLMs to streamline workflows, enhance output, and uncover new insights. Whether drafting content, analyzing data, or summarizing documents, AI is a daily partner.

We value curiosity, openness to learning, and thoughtful application of AI to create real value. Training and resources are provided so every Spotter can confidently create with AI.

ThoughtSpot for All
At ThoughtSpot, diverse teams build better products. Complex data problems need many perspectives, not just one. We welcome different backgrounds, identities, and experiences, and we work to create a place where everyone can be themselves and do their best work. If this role excites you and you believe you’re a strong match, we encourage you to apply.

What Makes ThoughtSpot a Great Place to Work?
ThoughtSpot is the Agentic Analytics Platform that empowers every enterprise to transform insights into action, on a mission to make the world more fact driven. We hire people with unique identities, backgrounds, and perspectives - this balance-for-the-better philosophy is key to our success. When paired with our culture of Trust, Customer Obsession, Innovation and Intensity, ThoughtSpot cultivates a respectful culture that pushes norms to create world-class products. If you’re excited by the opportunity to work with some of the brightest minds in the business and make your mark on a truly innovative company, we invite you to read more about our mission, and apply to the role that’s right for you.

The Pay Range For This Role Is
145,000 - 175,000 USD per year(US - Chicago)