Business Analyst, Client Implementations (Jopari)

About Us

At Office Ally, we've been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care.

In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners.

At the core of our company are four key values that guide our mission and work:

• Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects.
• Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions.
• Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology.
• Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust.

About the Role

We are looking for a skilled Business Analyst with proven experience in payment technology implementations, specifically leveraging EDI standards, to join our Implementation Services team. This role will be responsible for leading payment technology projects, focusing on Electronic Data Interchange (EDI) integrations, mapping, and ensuring compliance with X12 protocols. The successful candidate will serve as a key liaison between business stakeholders and technical teams to deliver seamless and efficient payment solutions.

What You'll Do

• Implementations: Lead and manage the implementation of payment technology solutions using EDI standards, ensuring accurate setup, configuration, and testing.
• Requirements Gathering: Collaborate with business users, vendors, and technical teams to gather, document, and translate business requirements into EDI mapping and transaction sets (e.g., 837, 835, 275, and others).
• Mapping and Documentation: Develop detailed documentation, including business requirements, functional specifications, and EDI mapping guidelines, to support payment integration processes.
• Business Process Analysis: Evaluate current payment workflows and identify areas where our products can improve efficiency, accuracy, and compliance for customers.
• Solution Design: Partner with solution architects, development teams, and vendors to design and implement payment processing solutions based on EDI protocols and business needs.
• Testing and Validation: Oversee the creation and execution of test plans to validate EDI implementations, ensuring successful data transmission and alignment with payment processing requirements.
• Stakeholder Collaboration: Function as the key point of contact between technical teams, business stakeholders, and external clients to ensure the successful implementation of payment technology projects.
• Compliance & Risk Management: Ensure that all EDI transactions adhere to industry standards, regulations, and best practices.
• Support & Troubleshooting: Provide ongoing support and troubleshooting for EDI payment systems, resolving issues related to transaction failures, incorrect mappings, or discrepancies in payment processing.

What You'll Need

• 3+ years of experience as a Business Analyst, within medical billing, clearinghouse, or bill review industries.
• In-depth knowledge and experience with EDI X12 standards and transaction sets (e.g., 837, 835, 275, and others).
• Understanding of mapping, testing, and validating EDI transactions related to medical claims billing and payment processing.
• Initiative-taking with a passion for payment technology and EDI advancements.
• Strong understanding of payment systems, payment gateways, and transaction processing.
• Familiarity with payment industry standards and regulations (e.g., PCI DSS, NACHA).
• Proficient in MS Office suite, JIRA, Confluence, SQL, and Salesforce.
• Experience in writing and executing SQL queries.
• Strong written and verbal communication skills, including technical writing.
• Strong analytical and problem-solving abilities.
• Exceptional customer service skills.
• Ability to work independently with minimal supervision.
• Experience interfacing with diverse internal and external stakeholders.
• Background in Property and Casualty, Healthcare, medical billing/remittance, and payment processing.

Nice to Have

• Strategic and innovative thinking abilities.
• Familiarity with Agile, SCRUM, or SDLC methodologies.
• CBAP (Certified Business Analysis Professional) or equivalent.

Why You'll Love Working at Office Ally

At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We're driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you'll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space.

EEO Note

Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.