Robotics Field Technician

Viabot is leading the way in autonomous property management solutions for commercial properties. We’re looking for a hands-on, mechanically minded Robotics Field Technician to join our California team. This is not your typical desk job — you’ll be on the road, keeping our fleet of robots running smoothly across the Bay Area and beyond.

What You’ll Do:

● Travel locally to perform maintenance and repairs on robots at client locations

● Conduct routine inspections, technical debugging, cleaning, and repairs

● Troubleshoot mechanical and low-voltage electrical problems, often collaborating with our technical team

● Maintain detailed records of all maintenance and repairs using internal tools

● Operate hand and power tools for routine servicing

● Prioritize and schedule repairs independently in a fast-paced environment

● Manage shipping and receiving of robots and parts for servicing

● Train servicing agents at remote sites as needed

● Respond promptly to maintenance requests and maintain healthy inventory levels

● Detail debugging reports for complex fixes, capturing root cause, diagnostic steps, resolution, and lessons learned for long-term record-keeping and knowledge sharing.

● Working knowledge of PC troubleshooting and diagnostics, including hardware, OS-level issues, and network connectivity basics.

What We’re Looking For:

● 5+ years of hands-on experience maintaining commercial service robots.

● Highly organized self-starter with a demonstrated personal system for managing tasks, tracking open issues, and prioritizing work independently without relying solely on supervisor direction.

● Proficiency in Microsoft Word, Excel, Jira, and work order (WO) management platforms for documentation and task tracking.

● Experience in field service or equipment maintenance or a related technical field

● Strong understanding of mechanical systems and troubleshooting techniques

● Comfortable working independently or in small teams with minimal supervision

● Excellent oral and written communication skills

● Detail-oriented with strong problem-solving abilities

Bonus Points:

● Experience building/troubleshooting electrical or mechanical systems

● Leadership skills

Pay: From $28.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person