Franklin Templeton
At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique.
From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success.
Intermediary Lifecycle Management (ILM) [expand acronym: Intermediary Lifecycle Management already expanded], part of International Intermediary Oversight, coordinates intermediary activities across Distribution, Legal, Finance, Product, and Operations. The team manages onboarding and lifecycle support for distributors, platforms, and institutional partners across global markets.
Working in ILM means joining a collaborative, international, detail-oriented team that connects client service, regulatory processes, and product distribution. Interns gain hands-on exposure to end-to-end intermediary onboarding and lifecycle management, cross-functional coordination, and global stakeholders. They also have the opportunity to work with emerging technologies, including Artificial Intelligence (AI) tools, to support tracking, reporting, and process improvement initiatives.
Core Responsibilities
You will support onboarding, changes, and termination activities for intermediary relationships.
You will assist in coordinating agreements, including Non-Disclosure Agreements (NDAs) and distribution contracts.
You will monitor and manage incoming requests.
You will ensure timely and accurate follow-up. [sentences shortened]
You will help maintain accurate records, trackers, and audit-ready documentation.
You will support reporting on activity, progress, and service levels.
You will assist with data clean-up, standardization, and process improvement tasks.
You will leverage Artificial Intelligence (AI) and digital tools for efficiency.
You will act as a support contact for internal stakeholders on routine queries.
Experience, Education & Certifications
Currently enrolled in finance, business administration, economics, law, or a related field.
Previous internship or relevant experience is a plus.
Available to work 25–30 hours per week.
Technical skills
Proficient in Windows and Microsoft (MS) Office, especially Excel.
Experience with data entry and record-keeping tasks.
Familiarity with analytics or automation tools (Power BI, Power Automate) is a plus.
Soft skills
Fluent English and strong communication abilities.
Strong attention to detail and high-quality standards in day-to-day work.
Well organised, with the ability to manage multiple priorities.
Comfortable working in multicultural, international teams.
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
FTIS is committed to maintaining an ethical, transparent, and accountable work environment, which contributes to the integrity and success of the organization. FTIS encourages the reporting of any known or suspected violations of national as well as EU laws through appropriate reporting channels available internally and externally. FTIS ensures that whistleblowers who report such breaches are protected from retaliation and provided with safe and confidential reporting mechanisms.
Click here to access the FTIS Whistleblower Protection Policy.
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