Principal Growth Marketer

Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.

We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.

Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.

Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.

The Role

As Principal Growth Marketer at Mochi Health, you'll own patient acquisition, activation, and retention across our entire platform. You'll build and lead the growth function—spanning performance marketing, lifecycle marketing, growth product, analytics, and conversion optimization—to scale our patient base while maintaining efficient unit economics in a competitive, regulated market.

This role is equal parts strategist, builder, and operator. You'll develop the growth playbook that brings us to millions of patients, build the infrastructure to execute it, and drive the day-to-day execution that hits aggressive growth targets. You'll work at the intersection of healthcare, consumer marketing, and marketplace dynamics—balancing patient trust, clinical quality, and business growth.

A Note on This Role: ~80% IC, ~20% Management

This is fundamentally an individual-contributor role, not a management-heavy position. The majority of your time will be spent directly in the work: designing experiments, digging into data, writing strategy, optimizing campaigns, and solving growth problems hands-on. You'll lead a small, high-leverage team of 5-7 people—enough to execute against the strategy, without pulling you away from the work itself.

If you're looking for a role where you mostly delegate and review, this isn't it. We need someone who wants to stay close to the data, the campaigns, and the experiments—someone energized by doing the work, not just directing it.

This is a high-impact role for someone who has scaled consumer health or marketplace businesses, thrives on data and experimentation, and understands that in healthcare, growth must be built on trust and clinical outcomes, not just performance marketing tactics.

What You'll Do

Own the Growth Strategy

• Define and execute the patient acquisition and retention strategy across all channels and products

• Build the growth roadmap aligned with business goals, working backwards from revenue and patient targets

• Identify and prioritize the highest-leverage growth opportunities (new channels, products, markets, patient segments)

• Establish growth metrics, goals, and forecasting models that guide investment and decision-making

• Partner with executive leadership to shape company strategy based on growth insights

• Foster a culture of experimentation, data-driven decision-making, and rapid iteration

Drive Patient Acquisition

• Scale efficient patient acquisition across paid channels (SEM, social, display, affiliates, partnerships)

• Develop and optimize organic growth channels (SEO, content, referrals, community)

• Build and test new acquisition channels and tactics to diversify patient sources

• Manage marketing budget and CAC targets across channels, optimizing for LTV:CAC ratios

• Leverage AI tools for creative generation, ad copy testing, and campaign optimization—using AI to move faster and test more variants across channels than a traditional team could manage manually

Optimize Conversion & Activation

• Lead growth product initiatives to improve conversion throughout the patient journey

• Run experimentation programs (A/B tests, multivariate tests) to continuously improve conversion

• Identify and remove friction in the patient experience from discovery to first prescription

• Build systems to personalize patient experience based on needs, conditions, and behaviors

Maximize Retention & LTV

• Own lifecycle marketing strategy to drive engagement, retention, and LTV

• Build email, SMS, and in-app campaigns that keep patients engaged with their care

• Develop reactivation and winback programs for lapsed patients

Establish Growth Operations & Analytics

• Build analytics infrastructure to measure, attribute, and optimize across the full funnel

• Implement experimentation frameworks and statistical rigor for testing

• Create dashboards and reporting that give the team and leadership real-time growth visibility

• Develop forecasting models to predict growth and identify risks/opportunities early

• Partner with Data/Analytics to build patient segmentation, LTV models, and attribution

What You Bring

Growth Leadership Experience

• 5+ years in growth, marketing, or product roles, with at least 4+ years leading growth teams (5+ people)

• Track record of scaling consumer businesses from traction to significant scale (e.g., $10M to $100M+ ARR)

• Experience owning P&L or growth targets with accountability for CAC, LTV, and payback metrics

Performance Marketing Mastery

• Deep understanding of attribution, incrementality testing, and marketing mix modeling

• Proven ability to scale channels while maintaining or improving efficiency

Growth Product & Experimentation

• Experience driving growth through product improvements (onboarding, activation, conversion funnels)

• Strong experimentation mindset with rigorous approach to testing and statistical significance

• Ability to partner effectively with Product and Engineering on growth initiatives

• Understanding of personalization, segmentation, and lifecycle marketing tactics

Analytics & Data Fluency

• Highly analytical with ability to dig into data, build models, and derive insights

• Fluent with AI-powered data and analytics tools (e.g., Claude, ChatGPT, AI-native BI/analytics copilots) to accelerate analysis, surface insights faster, and reduce reliance on manual SQL work for exploratory questions

• Experience building forecasting models and using data to guide strategic decisions

Startup DNA

• Thrives in fast-paced, ambiguous environments where strategies evolve

• Comfortable rolling up sleeves and doing the work when needed

• Bias toward action and experimentation over perfection

• Resilient and energized by building something new in a challenging industry

Application Process

We move quickly and respect your time.

1. Application Review - Submit resume, cover letter, and links to growth work/results

2. Recruiter Screen - 30-minute conversation about your background (includes brief logic question)

3. Hiring Manager Screen - 30-minute conversation

4. Head of Product Interview - 30-minute conversation

5. Onsite Interview/Growth Case Project - Conversations with cross-functional leaders and CEO

6. Offer - Typically 2-3 weeks from application to offer

The base salary for this full-time position ranges from $300,000 to $400,000, in addition to benefits and 20% yearly performance bonus. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

Why Mochi

We’re building something ambitious, and we know that great teams are the foundation of great companies. At Mochi, you’ll work with collaborative people, move quickly, and help shape the future of our organization. If you’re excited by impact, ownership, and growth, we want to hear from you.

Life at Mochi 💫

At Mochi Health, we believe you do your best work when you feel your best. From thoughtfully designed perks and healthcare options to high-impact work and real ownership, everything here is built to support you.

🥗 Daily Meals - Breakfast, lunch, and dinner every weekday.

💰 Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits

💸 Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create

💣 Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions

🚀 High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

👩‍💻 World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure

✨ Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans.

🌴 Time to Recharge – Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive.

🧘 Wellness First – From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority

🎉 Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either

📍 Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration

#LI-Onsite

Workplace Policy

Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.

Equal Opportunity

Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Candidate Privacy Notice

Please review Mochi Health's Candidate Privacy Notice here.

Accommodations

Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at hr@joinmochi.com.