Role description
HightouchAbout Hightouch
Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.
Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.
Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.
At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.
About The Role
As a Manager of Sales Development, you will lead our exceptional, high agency SDR team to achieve ambitious objectives to drive overwhelming demand for our Ad-Studio product, develop the future leaders of our company, and grow our brand recognition in the market.
Ad Studio is a new product motion for Hightouch. Because there's no established playbook yet, this role is perfect for a leader who is energized by building and scaling an outbound program from the ground up, coaching talent, and partnering cross-functionally to drive meaningful pipeline at the top of the funnel. In this role, you'll be responsible for hiring, developing, and managing a team focused on engaging performance marketing, growth, creative, and marketing ops leaders — helping them solve for creative fatigue, slow production cycles, and brand consistency at scale — at some of the world's most impactful companies.
We’re looking for an experienced and people-driven sales leader who has the skills to effectively drive progress toward our sales organization’s ambitious and challenging objectives. You are strongly aligned with our values and bring a high sense of ownership to your work at Hightouch.
What You’ll Do
- Hire, train, and develop a team of outbound SDRs
- Coach your team on prospecting and campaign development through 1:1s, call reviews, email coaching, and other formats as needed
- Monitor and report on the team’s performance against input and output metrics
- Work closely with Sales and Marketing leadership on demand generation strategy, sales play development, messaging, and more
- Support the sales leadership in defining the team’s operating model, targets, and headcount needs
What We’re Looking For
- 5+ years of experience in sales with 2+ years of experience leading a sales development function in B2B SaaS focused on outbound opportunities
- Strong analytical skills and passion for digging through data to assess team + business performance.
- Proven track record of team quota attainment.
- Passion for hiring and developing people early in their careers.
- Experience supporting teams working across Enterprise and Mid-Market segments.
- Enthusiasm for wearing many hats, you’re happy to hop on a cold call as well as inspecting message quality and call recordings.
- Experience creating a team culture of collaboration and winning.
Bonus If You Have
- Experience using sales tools such as Outreach, Gong, LinkedIn Sales Navigator, etc.
- Previous closing experience as an Account Executive.
- Have worked in Sales at an early or growth stage technology startup.
- Must live in San Francisco, New York or Denver