Who we are looking for.

The role of Alternative Investment Solutions Loans Unit (ALU) in the organization is to handle critical and time sensitive controls, executions, and decisions within investment operations. The team is responsible for the Investment book of records, trade execution, settlements, lifecycle events, corporate action processing, cash and position reconciliation. Many teams have direct contact with clients and act on their behalf while interacting with internal and external parties. The Successful candidate will be responsible for managing day to day delivery of services to several large fund managers. Position includes significant managerial responsibilities,  oversight as well as some hands-on delivery of services.

This managerial position is within the Private Markets Fund Administration Department of State Street Alternative Investment Services Group. The Officer interacts with all levels of professionals both internally and externally. Therefore, exceptional communication and interpersonal skills are essential. The AIS Loans Unit is a growing, dynamic business unit within the Alternative Investment division. Candidates must demonstrate strong technical investment processing and reconciliation knowledge, initiative, be able to perform well under pressure and simultaneously direct multiple tasks. The position is responsible for maintaining components of the client relationships and the day-to-day servicing and administration for several client sponsored investment funds.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As an AIS Loans Unit Senior Associate, you will

• Deliver high quality service delivery to clients across all Regions/Service functions, working closely with Senior management in your department & other client Service Teams

• Manage internal workflow and client deadlines.

• Assist Senior mgmt in the implementation of a new Global Operating Model within the product line of Private Credit.

• Relationship Building – Manage and develop relationships with clients, Vendors and internal development teams.

• Time management – Ensure the team are meeting deadlines and delivering on processes daily.

• Client focus – Consistent and active awareness of the client’s needs. Proactively escalating and working with management on sourcing ways to improve and promote quality. Displays a commitment to excellence. Ability to manage client’s expectations.

• Policies and Procedures – Development and upholding of company policies and procedures.

• Communication with other areas of the business at a high level – NAV, QA, Development, etc.

• Create and Maintain cash and Position reconciliations, delivering complete recon to the internal Fund accounting teams and clients where necessary.

• Create efficiencies through technological enhancements and development.

• Review and/or preparation of various client related correspondence.

• Participate in adhoc projects based on client needs or internal process changes.

• During the course of normal day-to-day operation, responsible for identifying any unusual or potentially suspicious transaction activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.

What we value

These skills will help you succeed in this role.

• In depth knowledge of the operational management of the following products:

Private and Syndicated Loans, Notes, Private Bonds

• In depth knowledge of processing functions:

Trade intake, Settlements, Lifecycle Events, complex restructures

• IT Literate

• Strong knowledge of Geneva for the product set in scope

• Strong verbal and written communication skills

• Strong analytical skills

Education & Preferred Qualifications

• Degree in Accounting or Finance or Business-related area (minimum 2.2 honors degree)

• ACCA/CIMA/ACA/CPA qualified, or part qualified an advantage.

• A minimum of 2+ years’ experience at management level.