Digital Operations Specialist, Local

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

The Digital Operations Specialist is responsible for efficiently trafficking assets for media campaigns and ensuring agreed-upon turnaround timeframes are met. This role focuses on managing high-profile, strategic accounts and supporting the successful execution of digital advertising campaigns.

The Sales Operations team works side-by-side with regional digital sales management teams to ensure advertising campaigns run smoothly and exceed client expectations. This position is ideal for a detail-oriented, technically savvy problem solver with strong customer service skills and leadership qualities.

Key Responsibilities

• Traffic and monitor campaigns across the ad server.
• QC, process and prepare display and video ads for launch.
• Partner with sales marketing and site leaders to schedule campaigns for calendar-based sponsorships and events.
• Collaborate with external ad vendors to review and test images for various rich media creative types and executions.
• Troubleshoot advertisement issues in real time.
• Work closely with campaign managers, sales, inventory management, marketing, and product development teams to review, resolve, and respond to inbound requests.
• Provide on-call support for RSN, political and tentpole events.

Qualifications

• Bachelor’s degree or equivalent work experience.

Eligibility Requirements

• Must be willing to submit to a background investigation.
• Must have unrestricted work authorization to work in the United States.
• Must be available during game times when supporting live events.
• Must be 18 years or older.

Desired Characteristics

• Prior experience trafficking in an ad server; Google Ad Manager (aka DFP), Freewheel.
• Familiarity with a front-end order management system preferred.
• Fluency in digital media terminology, including impressions, CTR, CPMs, and eCPMs.
• Fluency in online measurement terminology, including uniques, pageviews, visits, and referrers.
• Familiarity with live streaming events.
• Proficiency in Microsoft Office Suite, including Outlook, PowerPoint, and Excel formulas.
• Basic knowledge of HTML and ActionScript.
• Experience taking screenshots, cropping, and performing basic image editing.
• Strong problem-solving and troubleshooting abilities.
• Excellent client relationship and interpersonal skills.
• Strong verbal and written communication skills with the ability to prioritize tasks.
• Detail-oriented with the ability to thrive in a fast-paced environment.
• Based in the Los Angeles area and able to regularly support Pacific Time business hours.

Additional Requirements

Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence. 

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $55,000 - $58,000 (overtime eligible)

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing AccessibilitySupport@nbcuni.com.

For LA County and City Residents Only:  NBCUniversal will consider for employment  qualified applicants with criminal histories, or arrest or conviction records, in a manner  consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.