Company Overview: Brightfin is an enterprise SaaS software company that provides complete visibility and control over IT spend. With a suite of solutions that cover IT Financial Management (ITFM), Telecom Expense Management (TEM), Managed Mobility Services (MMS), FinOps, Cloud, and AI spend, Brightfin brings "Total Spend Intelligence" to CIOs, CFOs, IT, Finance, and procurement teams so they can better forecast, manage, optimize costs, and redirect wasteful spend to strategic priorities. Brightfin was the first ServiceNow partner to provide a natively accessible cost optimization application built into the ServiceNow platform
Job Summary: This role involves managing and maintaining an accurate inventory of telecom assets and services, ensuring data consistency between customer service records and billing information.
Essential Functions / Duties / Responsibilities:
•Building and maintaining an accurate customer inventory using CSR and Billing Data.
•Reconciling differences between inventory and billing information
•Working with internal team members to validate inventory accuracy at a very high level.
•Addressing inventory inconsistencies and presenting those to the vendor/client.
•Manage the lifecycle of telecom assets from acquisition to decommissioning.
•Track all telecom services, such as voice, data, and internet connections, ensuring accurate records of active and inactive services.
•Generate regular reports on the status of telecom assets and services, highlighting any discrepancies.
•Ensure compliance with internal policies and industry regulations related to telecom asset management and inventory control.
•Assist in troubleshooting telecom-related issues by providing accurate and timely inventory information.
Required Knowledge/Skills/Abilities:
•2+ years of experience in telecom inventory management, asset management, or a related role
•High school diploma required; college degree preferred.
•Familiarity with telecom services, including VoIP, SD-WAN, MPLS, and data networks, is preferred.
•Ability to analyze and think strategically, identify creative solutions to meet our customer needs.
•Able to obtain and read customer service record information from various vendor portals.
•Database management including data input and reconciliation.
•Ability to build vendor relationships with global vendor base.
•Effectively interact with vendors and customers at all levels.
•Demonstrate organizational and operational skill set to manage multiple tasks at once.
•Exceptional attention to detail, with a focus on accuracy in inventory tracking and reporting
•Proactive problem-solving skills, with the ability to troubleshoot inventory issues and resolve discrepancies.
•Excellent written and verbal communication skills
•Proficient with Microsoft Office Suite or related software.
•Must be located in the United States,
•U.S. Citizenship is required.
Compensation & Benefits:
Employment Type: Full-Time
US FLSA Status: Non-Exempt, Timekeeping required
Location: Remote, US based
Physical Requirements: Prolonged periods of sitting at a desk and working on a computer.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
brightfin is an equal opportunity employer. The company will consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran or military status, age, genetic information, or other characteristics protected by federal, state, or local applicable law. Candidates are subject to a background check. All employees must adhere to brightfin’s Information Security and Privacy policies and procedures.