Business Services Consultant

Career Team is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

TITLE: Business Services Consultant
REPORTS TO: Project Director
LOCATION: San Luis Obispo County, CA
EMPLOYMENT TYPE: Full-Time, Non-Exempt Employee

Career Team is looking to hire a Business Services Consultant who is responsible for cultivating strategic relationships with local businesses and community partners to proactively identify job opportunities and workforce needs, ultimately supporting the training, placement, and success of career seekers. 

Your Impact on Career Team’s Success:

• Serve as the primary liaison between employers, workforce partners, and the AJCC system for Rapid Response and Layoff Aversion activities
• Coordinate and deliver Rapid Response orientations and information sessions for impacted workers
• Engage employers proactively to identify potential layoffs and provide workforce solutions to prevent or minimize job loss
• Collaborate with Career Advisors to ensure seamless enrollment of affected workers into WIOA services
• Provide information on unemployment insurance, training opportunities, supportive services, and job placement assistance
• Maintain strong relationships with local employers, industry groups, labor representatives, and economic development partners
• Coordinate on-site and virtual Rapid Response events in partnership with SLO WDB and required partners
• Participate in assigned American Job Center activities
• Track and document all Rapid Response activities, employer contacts, and participant engagement in required systems
• Support dislocated workers in transitioning to new employment opportunities through referrals, workshops, and direct services
• Ensure all activities are compliant with WIOA, state, and local Rapid Response requirements
• Organize and participate in hiring events
• Assist with reporting, data collection, and documentation related to services
• Work with program staff to align efforts with business services, training opportunities, and sector strategies
• Maintain accurate and timely records of employer engagement and participant outcomes
• Approach each day and task with a solutions-oriented and responsive mindset
• Other duties and projects as needed

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location. 

To Qualify for This Role, You Must Have:

• Associate’s degree or higher or an equivalent combination of education and experience
• Ability to work in a dynamic team environment - must have excellent teamwork and interpersonal skills
• Astounding ability to multitask and be proactive
• Effective visual and verbal presentation skills
• Ability to work with colleagues and partners showing courteousness and a high level of professionalism
• Excellent verbal and written communication skills
• Demonstrated knowledge of the local business community, in-demand occupations, and current workforce development programs, including WIOA
• Exceptional relationship-building skills with the capacity to establish, maintain, and grow strategic partnerships with employers, community leaders, and industry groups
• Proven ability to conduct effective business needs assessments and develop customized workforce solutions for employers, such as On-the-Job Training and Subsidized Employment
• Approach each day and task with a solutions-oriented and responsive mindset
• A Valid Diver’s License

Additional Skills/Knowledge Career Team Would Love for This Role: 

• Strong computer skills in Google and MS Office Suites
• Knowledge of San Luis Obispo Business Ecosystem
• Keen Business Intelligence
• Confidence to facilitate opportunities on behalf of career seekers
• Experience and knowledge of WIOA workforce development contracts/programs

Salary: $62,000 - 67,000 
Salary is commensurate with education and experience. Career Team offers a competitive benefits package including healthcare, dental, and personal/vacation time. 

Travel: Travel for this role is primarily limited to necessary trips within San Luis Obispo County to support community business engagement

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of building the modern infrastructure powering America's workforce has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.