Executive Assistant to the CEO

Trust is everything for financial institutions, but it gets harder to earn as customer expectations rise and fraud keeps evolving. At Casap, we’re on a mission to deliver outcomes that were once out of reach, building a future where fraud is rare and trust is a given.

We started with disputes, some of the highest-stakes work financial institutions can’t afford to get wrong, and have expanded the same approach across fraud, collections, claims and more. Today, more than 100 banks, credit unions, fintechs and processors trust our AI agents to make decisions, take actions, move money and file chargebacks, from first signal to final outcome.

Founded by product leaders from Robinhood and Chime, Casap has raised $90M, including a $56M Series B led by Base10 Partners with continued investment from Lightspeed and Emergence. We were named Tearsheet’s 2026 AI Company of the Year, and our CEO, Shanthi, was named to Inc.’s 2026 Female Founders 500. We have an exceptionally ambitious and kind culture, and we’re just getting started.

Location(s)

Princeton, NJ area (in-person support required)

About the Role

Casap is looking for an Executive Assistant to be a true partner to our CEO, Shanthi Shanmugam. You’ll run her calendar, inbox, travel, and priorities so she can focus on building the company. You’ll be her first point of contact for investors, board members, bank and fintech executives, candidates, and partners, and you’ll represent Casap with polish and discretion. You’ll be based near Princeton, NJ, because this role includes hands-on personal support alongside the business side.

What You'll Do

Calendar and Scheduling

• Own Shanthi’s calendar end to end: protect time for her priorities and rebalance quickly when urgent customer, investor, or board meetings come up
• Coordinate across time zones and calendars with candidates, search firms, our co-founder, and other leaders, keeping everyone informed when plans shift
• Prepare her for each day with agendas, briefs, and context on who she’s meeting

Communications and Stakeholder Relations

• Manage Shanthi’s inbox and ghostwrite emails in her voice to investors, board members, candidates, and partners
• Act as a trusted liaison for senior stakeholders, and build relationships with their assistants to make coordination easy
• Coordinate board meetings and dinners, including venues and logistics

Travel, Conferences, and Events

• Book all travel and itineraries, and re-plan quickly when flights are canceled or plans change
• Manage Shanthi’s conference schedules, triaging inbound meeting requests and partnering with Sales and Marketing on customer dinners and events

Personal Support

• Handle in-person errands and logistics, such as dry cleaning, returns, deliveries, and appointments
• Manage personal scheduling, reservations, and household vendors around a heavy travel calendar

Company and Team Support

• Partner with Sales, Marketing, and People on anything that needs Shanthi’s time or input
• Coordinate gifts and notes on her behalf, source vendors for swag and event supplies, and take on special projects that make the CEO’s office run better

What You’ve Done

• 4+ years supporting a C-level executive, ideally at a startup or high-growth company
• Based in or near Princeton, NJ, with reliable transportation
• Strong writer who’s comfortable writing in someone else’s voice, with excellent judgment and discretion
• Highly organized, proactive, and calm under pressure, able to re-plan a full calendar on short notice
• Comfortable with Google Workspace, Slack, and scheduling and travel tools
• Available for occasional urgent needs outside normal hours, especially during travel and conferences

Compensation

The base pay range for this role is $105,000 – $165,000 per year.

Casap's compensation package includes a competitive base salary benchmarked against real-time market data, as well as equity for all full-time roles. We also offer exceptional benefits, as well as bonuses and commission plans for applicable roles. The listed US-based compensation range is a guideline and may be modified. Final compensation will vary based on market conditions, geographic location, and candidate qualifications, including relevant knowledge, skills, and experience assessed during the interview process.

• 📈 Start-up equity
• 🦷 Full health, vision & dental coverage
• 🏦 401K with match
• 🩺 One Medical membership
• 🍽️ Stocked kitchens + lunches
• 🚍 Commuter benefit
• 🚠 Team building events & happy hours
• 🌴 Flexible PTO
• 💻 Apple equipment + annual home office budget

Casap is an equal opportunity employer that supports workplace diversity and does not discriminate on the basis of race, color, religion, gender identity/expression, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, physical or mental disability, or any other protected class. Casap is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.