Office Coordinator - Lincoln Trail

Career Team is a leading workforce development organization on a mission to transform lives.  We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country.  At Career Team, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Employment Type: Exempt- position

Reports to: Executive Director & Center Manager

Career Team is seeking a professional, organized, and customer-focused Office Coordinator to support daily operations at the Kentucky Career Center in Bardstown, Kentucky. The Office Coordinator serves as a welcoming first point of contact for visitors and callers, helps customers navigate available center resources, and provides front desk, scheduling, and general administrative support to keep the office running smoothly. This role focuses on reception and office coordination and does not include case management, eligibility determinations, or customer enrollment/documentation review.

Duties and Responsibilities:

• Welcome walk-in visitors in a friendly and professional manner and coordinate the center’s check-in process.
• Answer incoming calls, respond to general inquiries, route calls to the appropriate staff member, and take and promptly distribute accurate messages.
• Provide basic information about center services and direct program-specific questions to the appropriate staff member.
• Direct visitors to scheduled appointments, classes, meetings, and other center activities.
• Schedule meetings and appointments using the center’s scheduling software; coordinate meeting rooms as needed.
• Support the resource room by directing customers to available computers and job-search resources and providing basic assistance with computer use when appropriate.
• Monitor resource-room activity and promptly notify the supervisor of safety, facility, or other concerns.
• Maintain and update public-facing center information platforms, such as the KCC Corner, as assigned.
• Assist with posting job openings and maintaining current employment information in the lobby or designated public areas.
• Monitor supplies of flyers and other public information materials, make copies of existing materials, and replenish displays as needed.
• Prepare conference or training rooms for meetings, classes, and events, including arranging materials and ensuring the space is ready for use.
• Operate common office equipment, including computers, printers, copiers, and fax machines, and report equipment issues.
• Maintain an orderly, welcoming reception area and help keep shared office spaces, the resource room, and training-room computer areas clean and organized.
• Perform routine light cleaning and sanitizing of workstations and shared-use computers in accordance with center procedures; check and tidy public restrooms as assigned.
• Provide general administrative support, including routine data entry that is not related to eligibility determinations, enrollment decisions, case management, or review of customer program documentation.
• Communicate professionally and respectfully with customers, coworkers, employers, and community partners from diverse backgrounds.
• Protect confidential information encountered in the course of work and follow applicable workplace procedures.
• Complete other related administrative and office-support duties as assigned.

Minimum Qualifications

• High school diploma or GED.
• Strong customer service, verbal communication, and written communication skills.
• Basic computer proficiency, including email, internet use, and common office applications.
• Office Coordinator | Bardstown, KY
• Ability to operate or learn to operate standard office equipment such as printers and copiers.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a busy office setting.
• Ability to work professionally with a culturally diverse customer base and maintain a welcoming, respectful environment.
• Dependability, sound judgment, and the ability to follow instructions and established office procedures.

Preferred Qualifications

• Previous front desk, reception, office administration, or customer service experience.
• Experience with appointment scheduling, maintaining public information displays, or supporting meetings and events.
• Familiarity with workforce development services or a career center environment.
• Experience using Microsoft Word, Excel, and Outlook.

Salary: $16/ hour

Work Environment: This position is based onsite at the Kentucky Career Center in Bardstown, Kentucky. The role involves regular interaction with the public and may require moving office supplies, preparing meeting spaces, and maintaining shared areas. This position may often require sitting for long periods at the desk.

About Career Team:
Founded in 1996, Career Team, LLC is a private workforce development organization.

Career Team’s outstanding record of building the modern infrastructure powering America's workforce has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation’s opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information.

Career Team is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA").  Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.